Cisco Meeting Server vs. West Collaboration (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Meeting Server
Score 8.2 out of 10
N/A
Cisco Meeting Server is a conferencing solution for allowing the user to setup a conference any time using a wide range of Cisco and Jabber devices, and third-party solutions (e.g. Skype for Business) or WebRTC enabled browsers and apps.N/A
West Collaboration (discontinued)
Score 8.7 out of 10
N/A
Launched in October 2020, Hoot Meetings from Intrado was a client-free service used to host and join video meetings. Since rebranding to West Technology Group, the company is discontinuing its collaboration technologies. Hoot Meetings is no longer available.N/A
Pricing
Cisco Meeting ServerWest Collaboration (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Meeting ServerWest Collaboration (discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Meeting ServerWest Collaboration (discontinued)
Top Pros
Top Cons
Features
Cisco Meeting ServerWest Collaboration (discontinued)
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Cisco Meeting Server
8.0
10 Ratings
0% below category average
West Collaboration (discontinued)
8.5
2 Ratings
6% above category average
High quality audio8.410 Ratings9.02 Ratings
High quality video8.210 Ratings9.02 Ratings
Low bandwidth requirements8.09 Ratings7.62 Ratings
Mobile support7.29 Ratings8.42 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Cisco Meeting Server
7.4
9 Ratings
7% below category average
West Collaboration (discontinued)
8.3
2 Ratings
4% above category average
Desktop sharing8.39 Ratings8.02 Ratings
Whiteboards6.48 Ratings8.62 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Cisco Meeting Server
7.4
10 Ratings
10% below category average
West Collaboration (discontinued)
8.4
2 Ratings
2% above category average
Calendar integration7.99 Ratings8.02 Ratings
Meeting initiation8.610 Ratings8.62 Ratings
Integrates with social media5.45 Ratings9.02 Ratings
Record meetings / events6.710 Ratings8.62 Ratings
Slideshows8.48 Ratings8.02 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Cisco Meeting Server
7.4
9 Ratings
13% below category average
West Collaboration (discontinued)
8.3
2 Ratings
1% below category average
Live chat7.89 Ratings8.42 Ratings
Audience polling7.18 Ratings8.42 Ratings
Q&A7.48 Ratings8.02 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Cisco Meeting Server
8.0
10 Ratings
4% below category average
West Collaboration (discontinued)
8.7
2 Ratings
4% above category average
User authentication8.510 Ratings9.02 Ratings
Participant roles & permissions8.010 Ratings8.42 Ratings
Confidential attendee list7.68 Ratings8.62 Ratings
Best Alternatives
Cisco Meeting ServerWest Collaboration (discontinued)
Small Businesses
ClickMeeting
ClickMeeting
Score 9.5 out of 10
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Medium-sized Companies
ClickMeeting
ClickMeeting
Score 9.5 out of 10
ClickMeeting
ClickMeeting
Score 9.5 out of 10
Enterprises
Google Meet
Google Meet
Score 8.3 out of 10
Google Meet
Google Meet
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Meeting ServerWest Collaboration (discontinued)
Likelihood to Recommend
7.9
(10 ratings)
8.4
(2 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
5.0
(1 ratings)
-
(0 ratings)
User Testimonials
Cisco Meeting ServerWest Collaboration (discontinued)
Likelihood to Recommend
Cisco
Cisco meeting Server can be used to host meeting for a small group 2 people and also can host meeting for hundreds of people. Even if the scalability increases no compromise in the call and consistent performance can be observed. The video quality is clear and there is no noticeable latency between audio and video. The recording feature is well placed and it helps a lot in rectifying and processing the important points that might have been left out during the meeting.
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West Technology Group, LLC (formerly Intrado)
It is a great choice if someone wants to add a large number of participants and have a large team. I have been using it and haven’t found it ruining the quality of video because of participants. Furthermore, My team found it easy to join the link . Something that bothers me is that it doesn’t work well with a weak internet connection and this is troublesome for us.
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Pros
Cisco
  • Integrates well with other devices
  • More than 1 person can be on video call with minimal lag
  • Quiet cost effective for a company with many employees
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West Technology Group, LLC (formerly Intrado)
  • Its integration with [Microsoft] Outlook is very helpful for us.
  • It provides the best quality of video and audio.
  • Its pricing is so fair and justified.
  • Its mobile application works quite smoothly.
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Cons
Cisco
  • Allowing more user interaction rather than just video and audio.
  • Split screen option to share content and view faces from those on the meeting.
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West Technology Group, LLC (formerly Intrado)
  • It requires a profoundly strong internet connection or else it stops working.
  • It is buggy.
  • There should be an update on it.
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Likelihood to Renew
Cisco
because we're satisfied of the product
Read full review
West Technology Group, LLC (formerly Intrado)
No answers on this topic
Usability
Cisco
very easy to use and quick to learn
Read full review
West Technology Group, LLC (formerly Intrado)
No answers on this topic
Support Rating
Cisco
I never used Support
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West Technology Group, LLC (formerly Intrado)
No answers on this topic
Alternatives Considered
Cisco
Apart from Cisco Meeting Server, only Poly offers full fledged on-premise meeting server. Their solution is called Polycom RealPresence
Collaboration Server. But there solutions are mostly outdated. Even though they have recently changes to subscription via Poly Clarity but servers are still very old. Whereas Cisco Meeting Server was recently updated and integrates well with WebEx and Cisco's other products.
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West Technology Group, LLC (formerly Intrado)
I was not satisfied with the quality of video Zoom used to provide us. Furthermore, my team didn’t find the Zoom link easy to join and above all creating link for the meeting was very hard and tricky in Zoom which is easy in Hoot and Hoot works well even with a large number of participants, and my teammates find it easy.
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Return on Investment
Cisco
  • More meetings came in, but in more efficient way
  • More features are available in our meetings
  • More connections to the colleagues through Cisco Meeting Server
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West Technology Group, LLC (formerly Intrado)
  • My team and I can better coordinate.
  • I am able to bring my team on one page and can communicate freely.
  • I can add my whole team and the quality of the video remains the same.
Read full review
ScreenShots