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West Collaboration (discontinued)

Score8.7 out of 10

7 Reviews and Ratings

What is West Collaboration (discontinued)?

Launched in October 2020, Hoot Meetings from Intrado was a client-free service used to host and join video meetings. Since rebranding to West Technology Group, the company is discontinuing its collaboration technologies. Hoot Meetings is no longer available.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features West Collaboration (discontinued) has to offer, as determined by TrustRadius' reviewers.
Based on 7 ratings of West Collaboration (discontinued)'s features
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Top Performing Features

  • High quality audio

    High quality audio connection is consistently available, with few or no interruptions.

    Category average: 8.5

  • High quality video

    High quality video connection is consistently available, with few or no interruptions.

    Category average: 8.4

  • Integrates with social media

    Integrates with social media sites like Twitter and LinkedIn to promote meetings and webinars.

    Category average: 7.6

Areas for Improvement

  • Slideshows

    Presenters can present slideshows during the meeting within the web conferencing platform.

    Category average: 8.4

  • Q&A

    Attendees can ask questions during the presentation.

    Category average: 8.1

  • Low bandwidth requirements

    Software is optimized so that meetings do not require a huge amount of bandwidth.

    Category average: 7.4

Reviews

What users are saying about West Collaboration (discontinued).
View all reviews

Quality software for video collaboration.

Incentivized
Alex HopkinsView profile
Data Engineer in Research & Development at Global (1001-5000 employees employees)

Pros

  • The screen sharing feature is very helpful for us in presentations.
  • With help of recording, we can record our whole session and can check flaws.
  • Its price is very much reasonable and sophisticated.
  • I like its customer service that is always on the go to help customers.

Cons

  • It requires a profoundly strong internet connection or else it stops working.
  • It is buggy.
  • There should be an update on it.

Return on Investment

  • My team and I can better coordinate.
  • I am able to bring my team on one page and can communicate freely.
  • I can add my whole team and the quality of the video remains the same.

Alternatives Considered

Zoom and Pexip

Other Software Used

CREST CRM, SalesSeek, BlueJeans Meetings

A highly reliable tool for video collaboration.

Incentivized
Mike OscarView profile
Food and Beverage Outlets Manager in Human Resources at Millennium Hotels & Resorts, New Zealand (1001-5000 employees employees)

Pros

  • Its integration with [Microsoft] Outlook is very helpful for us.
  • It provides the best quality of video and audio.
  • Its pricing is so fair and justified.
  • Its mobile application works quite smoothly.

Cons

  • Its customer service is poor and has no ethics on how to talk to its clients.
  • It requires quite strong bandwidth for proper functioning.
  • Its interface is a bit boring and needs to be trendy.

Return on Investment

  • I can communicate with my team from anywhere.
  • I can give a presentation related to new strategies in a professional way.
  • It doesn’t work well with weak internet and it is not a good thing about it.

Alternatives Considered

Zoom

Other Software Used

REVE Antivirus, Granicus govMeetings, Ardexus CRM