Cisco Umbrella Easy Protect for MSPs vs. Darktrace

If you have a large number of clients that need to access different products within your company it is a good fit. If you just need to protect access within your company, you'd probably just want to look into Cisco Umbrella. The MSP product is specifically tapered to [manage] access from 3rd parties outside of the company.

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Darktrace is a product well suited for the vast majority of infrastructures and helps monitoring and responding to threats based on the network in a very elastic way. This is a product based on on-premise infrastructures that hosts its machines locally, of course it can be technically difficult to monitor an entire On-Cloud infrastructure but even there there's room for sensors and monitoring, not to mention the SaaS and mail integration that completes the product.

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• Uses it Al model UEBA to detect anomalies in the behaviour of not only the users in a corporate network but also the routers, servers, and endpoints in that network.
• Provides a visualisation of both egress and outbound network traffics flowing in and out of the organisation.
• Darktrace comes with it autonomous AI model detection and responses capabilities.
• Darktrace as an AI next generation NDR solution, prevents ,contains and quarantines malicious traffics from and into the corporate network.

• Analyzing security logs can be challenging as the interface is rather slow and due to the large quantity of logged data.
• It is not always clear why a resource was blocked as there are 2 types of block lists
• Clients sometimes have to re-logon in order to get an updated policy rolled out.

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• There are few areas that I would say need to be improved; their customer support portal allows you to log tickets with any suggestions or things you feel the product is missing, and they will generally show you how to achieve what you want, or in some cases, introduce it as a feature in a later update.

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It's a powerfull product that help administrators to provide email security to our organization.

Good metrics about received emails that help us to determine in doubt case if the email is a false positive or it's malware.

They're improving the product releasing continuous updates and have mobile phone app to manage it.

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The Darktrace toolset is very expansive, allowing it to handle many different tasks, but this leads to a user interface that is sometimes not at all intuitive. Icons don't always make sense visually, and the associated tool tips do not always provide enough detail on what action the button performs

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Darktrace support is excellent in my experience. They send a competent engineer on-site to provide on-boarding training. They were also very responsive in responding to questions and concerns. Having an individual point of contact who is a competent network and security engineer is not a common experience, at least for me.

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We did NOT select Darktrace. OSSIM/AlienVault is a more mature product and it provided better intelligence and reporting. The end user interface is much easier to use - and you can tell built form engineers who have had to do the work. My suggestion for anyone considering Darktrace, is to get the price upfront; do a 30/60 onsite trail; and do the same thing, at the same time, with AlienVault. AlientVault will win every time. I say that because that's exactly what I did.

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• Not always clear which block list caused an access issue. [There are] several places that need to be checked.
• Client policies take a while to get updated, sometimes need to re-logon

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• One big positive is how it helps us with the security assessments that clients have done on us. They are looking to see if we know how we might have unusual/malicious traffic running on the network.
• If you have a small network and only need 1 appliance, it can be a good ROI and peace of mind.
• You could go down a hole in trying to spend time looking at all of your traffic with this software. You need to focus only on what it is showing as potential bad traffic.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info