Classroom Manager vs. Maestro

As we use Classroom Manager exclusively for internal purposes, I can only say something about this area. I would definitely recommend it, it's a great tool. Whenever we use it, we feel that people really thought about the way they have designed the software and the functions they have added. The main reason why we decided on this tool was because of its extensive functions. We currently only use like 10% of what it could do (subjective estimation), but we love that whatever learning challenge arises, the Classroom Manager can handle it.

Maestro is great for managing my membership and is terrific with reservations. At this time I am not sure if there is any scenario where it is less appropriate. I guess it doesn't work well as an interface for a golf shop, for tee times, etc. And, any golf product we get doesn't speak well with Maestro, so maybe golf. But, they may have a solution for that too.

Incentivized

• The automatic generation of certificates after an employee has successfully completed their mandatory training.
• The software supports a variety of learning media (we work a lot with PDF and video).
• A great analytic & insight tool that helps us to understand more about the learning behavior of our employees

• Easy progress reports using a type of "mail merge" built in template
• Reports tab is a nice feature
• Seems fairly stable and reliable

Incentivized

• The tool has a ton of functions, which makes the navigation in the backend sometimes a [little] tricky.
• Nothing to add :-)

• Guest Names - I do have some difficulty with guest names. Many people want two names on their member profile. When I use Schmoe, Joe And Jane, it capitalizes the A in and. If I use the ampersand I have issues with the name processing. So, just one primary member and no ampersand.
• Creating New Folios - For some reason it is very easy to create a new folio under a member account and you have to finish creating it before you can back out of it. I have done that a few times but not a huge deal.
• Access Levels - Is there an easy to follow list of access levels and what they include? I guess I should ask Maestro this. Maybe not an issue...

Incentivized

Maestro is what we are comfortable with and probably what we'll stay with, but it can be slow at times and lacks certain functionalities

Incentivized

I love Maestro support! They are always available or get back to you quickly. The employees that work at Maestro must get treated well because they are always positive and patient on the phone with me. And, even though I am not great with technology they always help me find a solution.

Incentivized

The process of choosing an LMS took several months and involved many different people and wide rating criteria. What convinced us and made us choose Classroom Manager was the feeling we got every time we used the software or interacted with the company. They know exactly what they are doing, they were always there to support us and as already mentioned: when using the software and browsing through the functions, you just feel that this was created by experts that know their stuff.

Maestro is the first lodging software I have reviewed. I do not have much other experience with lodging software so I am unable to compare. I do really like that Maestro has the support we need in an ever challenging customer service world. Thanks for being a great tool for our resort!

Incentivized

• It saves a significant amount of time and money to have everything in one central place.
• In our industry having skilled people with the right knowledge is a MUST to stay ahead of the competition. With the analytic & insight tool, we can track the learning process of our employees at a glance.
• One of the, if not THE most important point: Employee satisfaction. We have a dedicated area where we provide a wide range of free courses, covering a variety of topics. It started as a test to see if anyone is even interested but quickly became a fundamental part of our company branding strategy.

• Maestro allows me to log all communication with families, eliminating any question as to when I reached out
• Maestro is a huge time saver with sending progress reports
• Maestro lacks customization that would make teachers more efficient

Incentivized