Clearswift SECURE Email Gateway (SEG) vs. Trellix Email Security

The CS SEG appliances are running as virtual appliances by now. They do need not much power in the ESX environment. I recommend to use at least two peers running in a cluster. The cluster feature is working very well. The CS SEG can process a huge number of emails in a very short time frame.

Incentivized

It has a very good feature of URL replace, it helps us to block or prevent spam, phishing, or malicious emails. It has some limitations like if some large or lengthy emails come it takes more time to scan and to avoid delay it forwards the mail to the recipient with a warning note on it.

• CS SEG is fast in email processing
• Managing the quarantine is easy
• Display of the reasons why an email has been processed this is very detailed

Incentivized

• Very user-friendly and simple interface.
• Policy rules are easy to create and they work.
• Very little downtime or operational impact.
• Email delivery issues are easy to investigate and troubleshoot.

Incentivized

• Improvement is needed in the area of AV/Antispam update processing (internally)
• Improvement is needed in the log file processing. Many log file entries are not understandable for an operator or administrator without special insider knowledge
• Clearswift has recently changed the support provider. Now there are no german supporters anymore.

Incentivized

• Sometimes feels that console running slow.
• Riskware detection has a lot of false positive.
• The user interface is not very intuitive.

Incentivized

FireEye Email Security is the most effective email security solution for protecting enterprises from APT. It is not complicated to set up and you can ride a wave of continuous security effects for a long time without major changes after the initial setup. It's automated, so users don't have to care too much about it. In addition, it provides detailed analysis data, so you can utilize it for 3rd party solutions if you want.

Incentivized

The reason that I gave the support a 5 is that I have had both positive and negative experiences. One of the positive experiences was when a senior support engineer spend quite a few hours with me solving an issue that we were having. One of the negative ones was when we were experiencing an issue and one person from support gave one solution, and when the issue reoccurred we were told by another person that what was recommended to us the first time was incorrect. The issue was never fully solved.

Incentivized

The Clearswift Secure Email Gateway (CS SEG) has very low license costs. A two peer cluster is enough to run a complete emailing gateway environment. Compared to the Proofpoint PPS the CS SEG does not need a management appliance. The CS SEG peers can manage the quarantine by themselves. This is easy to use and quite fast.

Incentivized

It was called Barracuda Spam Filter when we evaluated and switched to FireEye ES (called FireEye ETP at the time). At the time we compared them ES was much better at security and also spam filtering. ES has continued to get even better since we first chose them. The user interface, support, sales/engineer provided service, the effectiveness of the product, and continued improvement/development have made them a great choice.

Incentivized

• Since this CS SEG environment is operated for a customer, I cannot answer this question

Incentivized

• It can reduce the spam, malicious and phishing mails.
• It has advanced threat intelligence.
• It gives some false positives as well.
• It has great decision making intelligence.