Clearwater Analytics vs. Financial Edge

If your company has multiple investment accounts Clearwater is a great choice to consolidate month end reporting.

• Financial Edge is well suited for traditional day to day accounting, accounts payable, and related needs.
• Financial Edge dashboard does not provide a snapshot view of data that I have found are available through other platforms (like QBO).

• Financial edge is able to be customized in a way that fits our organization.
• Financial edge is able to provide reports to our end-users on budget versus actual account balances.
• Financial edge is able to handle a large volume of transactions with ease, having built-in capabilities for batching and balancing.

• Customer service blames the customer, and never offers solutions other than "wait it out." I've always been told it's my computer, even though everyone else at my work has the same issues.
• Website is constantly "under maintenance" and it somehow never gets better.
• The Database View is outdated and glitchy. Honestly get rid of it.
• The Crystal Report is the only way to handle monthly recurring statements, and Financial Edge does not offer support for it anymore. Good luck figuring that out on your own.

It's user friendly, when it wants to be.

I would give this a zero if I could. Here's the deal. Once you request a chat with a representative, they immediately respond. So responsiveness: 10/10. However, they have a tendency to (always) tell you that whatever problem you're experiencing is your problem, not theirs. They offer no solutions and never take responsibility for their website malfunctioning

Financial Edge is more economical than GuideStar, and more focused on the financial successes than simply the management of funds and general data.

• Like any enterprise software, there are costs/investments ahead of return. It isn't something you would implement without support.
• During the significant financial downturn, we were able to use FE to forecast trends and make budget adjustments easily. It transformed communication about forecasting and cuts with assurance.