Cleo Clarify vs. TriZetto Core Administration (Facets, QNXT and QicLink)

CLEO Clarify is best suited in an environment where EDI is a main source of business to business electronic communications (EDI). It also is very well suited to take data from multiple sources and convert it from any to any format to fit your requirements. CLEO Clarify may be more well suited to companies that have capable IT team members such as an EDI specialist or technical people.

Incentivized

It's all about the knowledge base and talents of the end user. Trizetto performs well with most users, it performs extremely well in the hands of top talent.

Incentivized

• API connectors to get and to send data to many different end points.
• Ability to convert to and from multiple formats of data.
• Excellent customer support to help us complete any project.

Incentivized

• Reduced claims errors and quick reprocessing
• Easily monitor a 6-7 figure AR
• View productivity across multiple departments

Incentivized

• We really have not run into any issues.
• When we do require additional functionality, CLEO devs have either implemented it or have stepped us through how to resolve [our] needs.

Incentivized

• Customer service is exceptional, no issues here
• Web portal is easy to use, again very satisfied
• I would like to see more opportunites for training videos/ best use training

Incentivized

Cost wise the products may be similar but on the basis of ease of implementation and use, for us CLEO Clarify won that battle even though we hired an EDI specialist who had worked for years with Seeburger BIS. This was very telling for us as he we very well versed in Seeburger and could easily had recommended them, but instead did a thorough analysis and decided upon CLEO for our solution.

Incentivized

There are a number of other offers, but you will find the robust nature of facets and ease of use - an easy decision to make.

Incentivized

• CLEO Clarify has helped us take our compliance rating with our biggest customers from around 25% with our ERP integrated solution, up to 98% just by switching to CLEO and being able to onboard new customers effectively within one week where it used to take 30 to 45 days and have multiple errors.
• We are able to continue to find applications that CLEO is perfectly suited for including eComm and BI data collection.

Incentivized

• Combined with Clear Healthcare Estimates HCT, we have a collections of patient responsibility that exceed 96%. Industry average is less than 55%.
• Our ROI increased modestly with this service, although our team performs quite well with previous product

Incentivized