Overall Satisfaction with TriZetto Facets
TriZetto Facets provides a robust dashboard that allows our managers to monitor multiple account users. Our AR is less than 18 days and our claims submission has a less than 2% error rate, the ease of use provided by Trizetto has significantly accelerated our cash flow.
- Reduced claims errors and quick reprocessing
- Easily monitor a 6-7 figure AR
- View productivity across multiple departments
- Customer service is exceptional, no issues here
- Web portal is easy to use, again very satisfied
- I would like to see more opportunites for training videos/ best use training
- Combined with Clear Healthcare Estimates HCT, we have a collections of patient responsibility that exceed 96%. Industry average is less than 55%.
- Our ROI increased modestly with this service, although our team performs quite well with previous product
There are a number of other offers, but you will find the robust nature of facets and ease of use - an easy decision to make.