TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Clerk

    Score9.3 out of 10
    N/APoor user management can stand between users and products. From forgotten passwords and failed account de-duplication, to broken and out-of-sync vendor integrations — there's a lot that can go wrong. Clerk is a software solution that aims to solve user management.

    $0

    DocuSign Identify

    Score9.5 out of 10
    N/ADocuSign Identify makes identity proofing and authentication a part of eSignature. This helps users to protect important agreements, and customer experience. The solution helps meet requirements with Know Your Customer (KYC), Anti-Money Laundering (AML) and regional regulations. Verification status is recorded in every Certificate of Completion.N/A
    Pricing
    ClerkDocuSign Identify
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ClerkDocuSign Identify
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    ClerkDocuSign Identify
    Small Businesses
    Auth0
    Score8.1 out of 10
    No answers on this topic
    Medium-sized Companies
    Auth0
    Score8.1 out of 10
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ClerkDocuSign Identify
    Likelihood to Recommend
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    ClerkDocuSign Identify
    Likelihood to Recommend
    Clerk
    Best suited for - Improving the conversions and users funnel, building actionable insights for user journey, deciding the performance of features, building personalised recommendations on search results and emails. Less appropriate for - Creating automated campaigns for user targeting, triggering and creating communication flows for user engagement and product journey
    Incentivized
    Read full review
    DocuSign
    One specific scenario that we use this tool is to verify the identity of our clients whenever they request a loan from our company. We are required to ask for their ID verification. It's a great tool that saves you time but also is secure and easy to use for your clients. It makes the whole process easier and faster.
    Incentivized
    Read full review
    Pros
    Clerk
    • Easy to integrate - perfect solution for search and recommendations.
    • Allow website recommendations, website search and email recommendations, that help day after day obtain more data and use it to view the best product for every single customer.
    • Improving conversion rate and the quality of the customer journey on the eCommerce.
    Incentivized
    Read full review
    DocuSign
    No answers on this topic
    Cons
    Clerk
    • A function to export dashboard reports will help ease building analytics.
    • It's a highly technical tool. One has to have very good technical knowledge to set it up.
    • Build more payment options other than the credit card.
    Incentivized
    Read full review
    DocuSign
    No answers on this topic
    Alternatives Considered
    Clerk
    The cost of the contract is much better than the competitors. Customised options and packages to select from. Others weren't providing more options basis the usage and master user roles requirements. Provided free demo to help build confidence and train the team for using Clerk tool. Clerk customer solutions team is easily reachable and helps promptly resolve any issues.
    Incentivized
    Read full review
    DocuSign
    We selected DocuSign Identify because of the company's reputation. We already use DocuSign to request signatures, but this new feature syncs well with our process
    Incentivized
    Read full review
    Return on Investment
    Clerk
    • Improved user conversion by 20%
    • Increased revenues by 15%
    • Reduced reliance of operations for data tracking and analysis
    Incentivized
    Read full review
    DocuSign
    • Our process has improved tremendously. We can now request ID verification in minutes. It takes our clients five minutes to verify
    • It is a safe way to request for ID verification
    • No hassle and unnecessary back and forth emails
    Incentivized
    Read full review
    ScreenShots

    Clerk Screenshots

    Screenshot of Authentication options for usersScreenshot of Session management made easyScreenshot of User security, all in one place