Clerk vs. eVoice

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Clerk
Score 9.3 out of 10
N/A
Poor user management can stand between users and products. From forgotten passwords and failed account de-duplication, to broken and out-of-sync vendor integrations — there's a lot that can go wrong. Clerk is a software solution that aims to solve user management.
$0
eVoice
Score 9.0 out of 10
N/A
For business owners, eVoice is presented as an affordable, reliable and flexible phone system, by J2 Global / Ziff Davis. eVoice now includes services from the former Onebox, which was also a J2 Global brand.N/A
Pricing
ClerkeVoice
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ClerkeVoice
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
ClerkeVoice
Call Management
Comparison of Call Management features of Product A and Product B
Clerk
-
Ratings
eVoice
8.8
1 Ratings
5% above category average
Answering rules00 Ratings9.01 Ratings
Call recording00 Ratings9.01 Ratings
Call park00 Ratings8.01 Ratings
Call screening00 Ratings9.01 Ratings
Message alerts00 Ratings9.01 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Clerk
-
Ratings
eVoice
8.8
1 Ratings
9% above category average
Video conferencing00 Ratings9.01 Ratings
Audio conferencing00 Ratings9.01 Ratings
Video screen sharing00 Ratings8.01 Ratings
Instant messaging00 Ratings9.01 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Clerk
-
Ratings
eVoice
9.0
1 Ratings
11% above category average
Mobile app for iOS00 Ratings9.01 Ratings
Mobile app for Android00 Ratings9.01 Ratings
Best Alternatives
ClerkeVoice
Small Businesses
Auth0
Auth0
Score 8.1 out of 10
CloudTalk
CloudTalk
Score 7.5 out of 10
Medium-sized Companies
OneLogin by One Identity
OneLogin by One Identity
Score 9.7 out of 10
CloudTalk
CloudTalk
Score 7.5 out of 10
Enterprises
OneLogin by One Identity
OneLogin by One Identity
Score 9.7 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ClerkeVoice
Likelihood to Recommend
9.0
(1 ratings)
9.0
(2 ratings)
User Testimonials
ClerkeVoice
Likelihood to Recommend
Clerk
Best suited for - Improving the conversions and users funnel, building actionable insights for user journey, deciding the performance of features, building personalised recommendations on search results and emails. Less appropriate for - Creating automated campaigns for user targeting, triggering and creating communication flows for user engagement and product journey
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Ziff Davis Inc
If you are looking for a strong product that is highly customizable, Onebox is a great choice. It can be difficult to navigate, but almost every feature you would need is included somewhere.
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Pros
Clerk
  • Easy to integrate - perfect solution for search and recommendations.
  • Allow website recommendations, website search and email recommendations, that help day after day obtain more data and use it to view the best product for every single customer.
  • Improving conversion rate and the quality of the customer journey on the eCommerce.
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Ziff Davis Inc
  • Low Pricing.
  • Ease of use.
  • Professional voicemail.
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Cons
Clerk
  • A function to export dashboard reports will help ease building analytics.
  • It's a highly technical tool. One has to have very good technical knowledge to set it up.
  • Build more payment options other than the credit card.
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Ziff Davis Inc
  • The scheduling is very granular, but the interface for setting up the schedule isn't the easiest to navigate.
  • I would like the ability to copy or clone schedules. We have 3 different schedules on three different hunt groups and when there are changes to be made, I would like to be able to make the change on one schedule and copy that for another hunt group.
  • The interface for the users to change some of their settings (password, phone, email, etc) isn't very user friendly. I usually have to walk users through changes, and at that point, it is easier for me to just make the changes myself.
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Alternatives Considered
Clerk
The cost of the contract is much better than the competitors. Customised options and packages to select from. Others weren't providing more options basis the usage and master user roles requirements. Provided free demo to help build confidence and train the team for using Clerk tool. Clerk customer solutions team is easily reachable and helps promptly resolve any issues.
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Ziff Davis Inc
I was not an employee when Onebox was selected, but I have used Avaya and Nortel PBXs in the past and while it is not as powerful, it has a lot of great features and a much lower cost of entry.
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Return on Investment
Clerk
  • Improved user conversion by 20%
  • Increased revenues by 15%
  • Reduced reliance of operations for data tracking and analysis
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Ziff Davis Inc
  • Value for money.
  • Great option regarding ROI.
  • It creates a better way to connect.
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ScreenShots

Clerk Screenshots

Screenshot of Authentication options for usersScreenshot of Session management made easyScreenshot of User security, all in one place