TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Clerk

    Score9.3 out of 10
    N/APoor user management can stand between users and products. From forgotten passwords and failed account de-duplication, to broken and out-of-sync vendor integrations — there's a lot that can go wrong. Clerk is a software solution that aims to solve user management.

    $0

    Opal.dev

    Score1 out of 10
    N/AOpal is a security platform that enables organizations to scale process.N/A
    Pricing
    ClerkOpal.dev
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ClerkOpal.dev
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsContact vendor for pricing information.
    More Pricing Information
    Best Alternatives
    ClerkOpal.dev
    Small Businesses
    Auth0
    Score8 out of 10
    Auth0
    Score8 out of 10
    Medium-sized Companies
    Auth0
    Score8 out of 10
    Auth0
    Score8 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ClerkOpal.dev
    Likelihood to Recommend
    9.0
    (1 ratings)
    1.0
    (1 ratings)
    User Testimonials
    ClerkOpal.dev
    Likelihood to Recommend
    Clerk
    Best suited for - Improving the conversions and users funnel, building actionable insights for user journey, deciding the performance of features, building personalised recommendations on search results and emails. Less appropriate for - Creating automated campaigns for user targeting, triggering and creating communication flows for user engagement and product journey
    Incentivized
    Read full review
    Opal.dev
    I am frustrated that my organization chose to adopt Opal for our access management tool. It is extremely difficult to use, due to bugs and basic functionality missing. Engineers are not given write access to production resources, so every change must flow through Opal.
    This involves writing an IAM policy by hand for every request, because it is far too difficult to find an existing role in the system, and requests must the narrowly tailored only to allow the exact operation requested. Opal makes this process much more difficult because it lacks basic functionality for end users, such as: -Ability to modify an existing IAM role
    -Ability to view existing IAM roles
    -Ability to delete duplicate Opal roles
    -Lack of IAM role templates
    -Poor error messages when attempting JSON policy fails validation
    In general, each Opal request takes 5-10 minutes because you need to be very explicit with every API action you are requesting, which then needs to be repeated multiple times because it is very hard to get everything correct the first time, which then requires a new round of reviews. This is partially because AWS IAM roles can be tricky to get right, but Opal provides no functionality to make this easier.
    Incentivized
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    Pros
    Clerk
    • Easy to integrate - perfect solution for search and recommendations.
    • Allow website recommendations, website search and email recommendations, that help day after day obtain more data and use it to view the best product for every single customer.
    • Improving conversion rate and the quality of the customer journey on the eCommerce.
    Incentivized
    Read full review
    Opal.dev
    No answers on this topic
    Cons
    Clerk
    • A function to export dashboard reports will help ease building analytics.
    • It's a highly technical tool. One has to have very good technical knowledge to set it up.
    • Build more payment options other than the credit card.
    Incentivized
    Read full review
    Opal.dev
    • Inability to modify an IAM role after creation
    • Inability to use templated IAM roles
    • Inability to see existing IAM roles
    • Inability for users to clean up existing Opal roles
    • Poor ability to search for existing Opal roles
    • Repeated reliability issues - IAM role creation breaks far too often
    • Cryptic error messages when IAM JSON is incorrect
    Incentivized
    Read full review
    Alternatives Considered
    Clerk
    The cost of the contract is much better than the competitors. Customised options and packages to select from. Others weren't providing more options basis the usage and master user roles requirements. Provided free demo to help build confidence and train the team for using Clerk tool. Clerk customer solutions team is easily reachable and helps promptly resolve any issues.
    Incentivized
    Read full review
    Opal.dev
    No answers on this topic
    Return on Investment
    Clerk
    • Improved user conversion by 20%
    • Increased revenues by 15%
    • Reduced reliance of operations for data tracking and analysis
    Incentivized
    Read full review
    Opal.dev
    • Decreased engineering productivity
    Incentivized
    Read full review
    ScreenShots

    Clerk Screenshots

    Screenshot of Authentication options for usersScreenshot of Session management made easyScreenshot of User security, all in one place

    Opal.dev Screenshots

    Screenshot of Opal.dev