Poor user management can stand between users and products. From forgotten passwords and failed account de-duplication, to broken and out-of-sync vendor integrations — there's a lot that can go wrong. Clerk is a software solution that aims to solve user management.
$0
Opal.dev
Score 1.0 out of 10
N/A
Opal is a security platform that enables organizations to scale process.
Best suited for - Improving the conversions and users funnel, building actionable insights for user journey, deciding the performance of features, building personalised recommendations on search results and emails. Less appropriate for - Creating automated campaigns for user targeting, triggering and creating communication flows for user engagement and product journey
I am frustrated that my organization chose to adopt Opal for our access management tool. It is extremely difficult to use, due to bugs and basic functionality missing. Engineers are not given write access to production resources, so every change must flow through Opal.
This involves writing an IAM policy by hand for every request, because it is far too difficult to find an existing role in the system, and requests must the narrowly tailored only to allow the exact operation requested. Opal makes this process much more difficult because it lacks basic functionality for end users, such as: -Ability to modify an existing IAM role
-Ability to view existing IAM roles
-Ability to delete duplicate Opal roles
-Lack of IAM role templates
-Poor error messages when attempting JSON policy fails validation
In general, each Opal request takes 5-10 minutes because you need to be very explicit with every API action you are requesting, which then needs to be repeated multiple times because it is very hard to get everything correct the first time, which then requires a new round of reviews. This is partially because AWS IAM roles can be tricky to get right, but Opal provides no functionality to make this easier.
Easy to integrate - perfect solution for search and recommendations.
Allow website recommendations, website search and email recommendations, that help day after day obtain more data and use it to view the best product for every single customer.
Improving conversion rate and the quality of the customer journey on the eCommerce.
The cost of the contract is much better than the competitors. Customised options and packages to select from. Others weren't providing more options basis the usage and master user roles requirements. Provided free demo to help build confidence and train the team for using Clerk tool. Clerk customer solutions team is easily reachable and helps promptly resolve any issues.
