Horrible developer experience
Use Cases and Deployment Scope
Our organization uses Opal for permissions requests into production environments and for access management.
When users need access to a tool, they are typically directed to request it through Opal and then the appropriate reviewers are configured to approve.
Pros
- Pretty UI
Cons
- Inability to modify an IAM role after creation
- Inability to use templated IAM roles
- Inability to see existing IAM roles
- Inability for users to clean up existing Opal roles
- Poor ability to search for existing Opal roles
- Repeated reliability issues - IAM role creation breaks far too often
- Cryptic error messages when IAM JSON is incorrect
Return on Investment
- Decreased engineering productivity
Other Software Used
Linear App, Slack, TablePlus