Likelihood to Recommend
There are no special resources needed to use Clicky - it works well for all the sites I've used it on, providing up to date metrics on visitors and actions. It started out as analytics particularly suited to bloggers and it's still very strong there, but I believe it can work in a wide range of scenarios.
- Clicky wins out because it's extremely user-friendly and even a novice can quickly understand how to configure it to get meaningful data.
- If you're managing multiple sites, the ease of copying your favorite dashboard views to another site is another big plus.
- And the bounce rate metric is different from any other I've seen - really great for tracking blog visitors who may look at a single article before going elsewhere.
- It's hard to find a negative feature about Clicky, but if I must pick one, it would be the fact that some reports are only available for limited periods, which means you can't get a one year overview of all aspects of your site. That's just nitpicking, though, as what Clicky offers is more than enough for most people.
Likelihood to Renew
Based on 1 answer
In addition to the factors already mentioned, Clicky is constantly being updated to improve functionality for users and the development team is extremely responsive. Recent updates include enhanced support for HTML5 audio and video tracking, additional visitor detail and new comparison trends. In my opinion, Clicky just keeps getting better
I have tried a wide range of analytics packages and I've continued to use Clicky because data visualization is clear and it's easy to generate and extract useful reports that I can integrate into wider reporting on website performance. As far as I know, Clicky provides some of the most up-to-date real time data, so that what you see is an accurate reflection of what's happening on your site. While I still use Google Analytics, Clicky is a valuable addition.
Return on Investment
- Over the 7 years I've used it, Clicky has given me a better understanding of where my main visitors are coming from, contributing for example to a decision to create content in US English rather than my native UK English because most visitors are from the US.
- Clicky provided real time stats when few others were doing so, enabling me to respond more quickly to visitors interacting with my content.
Premium Consulting/Integration Services—
Entry-level set up fee?