CloneManager vs. CTERA Edge X Series (discontinued)

Any company which has onsite physical or virtual servers and is moving to the cloud or newer hardware or just creating redundancy needs to invest in a good cloning/replicating software like CloneManager. We have used it once with good results and I personally can recommend it to whoever is managing IT in their company.

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This is all about the selling you a "Device" and prices vary greatly between resellers. The devices work well, but the pure cloud solutions need a lot of work.

• Fast with small installation size
• Easy to work with and intuitive
• The licensing model is flexible and we love that

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• Standard File Backup

• We loved it
• no problems at all
• they are going on the right path

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• SQL Backups just don't work reliably. For us, we lost all of our SQL data backed up through the CTERA Application process. Although the logs indicated a success, that was really not the case. This came close to putting us out of business. Luckily I had taken a genuine SQL backup to a folder. Unfortunately it was a month old. We had to pick-up the pieces from there.
• Don't use it for file sync and share. There are better products out there i.e. anchorworks.com
• Support sucks. Good luck with response time and answers that are inconsistent between team members. For example I had to rebuild a VM from scratch. When I re-installed the CTERA client It obviously thought I was adding another device. When I inquired to tech support, one member said "copy the old Data folder" (I still had the old VHD. That did not work). The other directed me to the correct spot to just change the associated folder. The turn-around time was over 24 hours for this simple fix.
• Documentation, plenty of fodder but no real tech there.

CloneManager is targeted at a completely different use case as compared to Veeam Backup & Replication. We used both of these tools individually and at the same time so it works both ways for us. The licensing terms and pricing is always a great aspect for any company looking for tools on a budget.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Unfortunately CTERA does not stack up well if you want a pure cloud BDR. I have use iDrive and Asigra. iDrive has similar support and SQL backup issues. Asigra can vary widely in support and price, but the software is solid.

• It was worth the money
• ROI was immediate as it did its task
• we would recommend it

Incentivized

Independently Invited by TrustRadius

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• NONE, it about put us out of business