Commvault Clumio vs. Macrium Reflect

If you are in a highly virtualized infrastructure, Clumio is the only choice right now. It was built in the cloud, for the cloud, and handles on-premise environments very well. If your environment is lots of physical servers or lots of database servers, maybe start with a slower rollout of Clumio, but do not go with something else. Clumio is the answer to backup, now and in the future!

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The free version of Macrium Reflect is licensed for both commercial and personal use. It works well on MS Windows computers, but cannot back up servers, where a paid version is required. The free version does full and differential backups, but not incremental as do the paid versions. If a large volume of files are added every day, a paid version would be more suitable as it supports incremental backups. The Macrium Reflect server version is very suitable for backing up physical servers.

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• Offers a highly predictable cost model for all of our environments.
• Easy to manage. One set of policies for all over our VM servers.

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• Virtualize images to restore services
• Mount backup images to restore files
• Takes incremental backups pretty quick compared to other software
• Creates synthetic full images well

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• Since Clumio is a new product, it is not as feature-rich as some of the incumbents, but it is still a superior product.
• Customized reporting capabilities are needed for this product.

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• The program could reduce a bit the space it takes for its backups.
• It should be more affordable.

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This application is very simple to use and works great for its intended purposes. It's my go-to when I need to create or manage a singular disk or volume image.

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Clumio support thas been both responsive, definitive, and helpful. They have been great to deal with as we have worked our way from Proof of Concept, to production roll out. They are quick to answer emails, and also alert us when they see a potential issue. These new "proactive" vendor support models are great to experience

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We have not been opening tickets for support from Macrium at the moment, only for licencing issues, but good attention and fast response by the support team. They respond pretty fast to our emails and fixed our issues giving us a good explanation of our case without any complications. Due to the good functionality of the software we have not opened a ticket for support in years.

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There was nothing like Clumio to evaluate. We did look at some of the incumbent on-premise solutions that have cloud-based offerings. They all require hardware infrastructures to accomplish their job, thereby locking you into having to manage and update hardware. Clumio displaces these systems by offering a true cloud-based backup with no need to manage hardware, or maintain hardware, or manage software upgrades. And new features are added all the time without having to upgrade!

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Veeam offers Veeam Agent for Microsoft Windows, a product we also install and use. It compares favorably with Macrium Reflect; however, for small firms and individual wanting an added cloud backup of their full hard drive, Macrium wins out in requiring less cloud storage space by a significant margin. ShadowProtect is a rock solid competitor with a higher price and no free version. It is highly dependable, but more complicated to install and set up. The number of technical issues and quality of technical support have ruled out Acronis products. MSP360 Backup has impressive technology, but we encountered issues with restore times and full drive image restores.

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• We are able to get rid of an aging backup infrastructure and free up expensive rack space.

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• Impossible to specify.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info