TrustRadius

CM Mobile Service Cloud vs. Hyland Content Composer (legacy)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CM Mobile Service Cloud
Score 7.0 out of 10
N/A
A mobile customer service software that lets organizations interact with customers through their preferred channels via one omnichannel inbox. The solution unifies conversation channels into an omni-channel inbox for live customer service agents, or can automate conversations with a chatbot.N/A
Hyland Content Composer (legacy)
Score 9.5 out of 10
N/A
Content Composer was Hyland’s flagship CCM solution enabling automated, rule-based correspondence for a variety of communication. It has obsolesced in favor of OnBase, the company's modern offering.N/A
Pricing
CM Mobile Service CloudHyland Content Composer (legacy)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CM Mobile Service CloudHyland Content Composer (legacy)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
CM Mobile Service CloudHyland Content Composer (legacy)
Best Alternatives
CM Mobile Service CloudHyland Content Composer (legacy)
Small Businesses
Front
Front
Score 9.1 out of 10
Front
Front
Score 9.1 out of 10
Medium-sized Companies
Quadient Inspire
Quadient Inspire
Score 9.3 out of 10
Quadient Inspire
Quadient Inspire
Score 9.3 out of 10
Enterprises
Quadient Inspire
Quadient Inspire
Score 9.3 out of 10
Quadient Inspire
Quadient Inspire
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CM Mobile Service CloudHyland Content Composer (legacy)
Likelihood to Recommend
-
(0 ratings)
9.5
(2 ratings)
User Testimonials
CM Mobile Service CloudHyland Content Composer (legacy)
Likelihood to Recommend
CM.com
No answers on this topic
Discontinued Products
Those companies and individuals who have to manage so many documents can use this product. This product will help the users to easily create, modify and share the documents with anyone, and the user interface is very simple and easy navigation available that can be easily understood by not technical staff also
Mohammad Rashid Raza | TrustRadius Reviewer
Mohammad Rashid Raza
Technnical Lead
Read full review
Pros
CM.com
No answers on this topic
Discontinued Products
  • Mass communication and Customization.
  • Creating customized content at large scale.
  • Time saving.
  • Allow to create rule based automated correspondence.
BT
Binayak Thakuri
Senior SEO Analyst
Read full review
Cons
CM.com
No answers on this topic
Discontinued Products
  • Complicated integration process.
  • Higher response time.
BT
Binayak Thakuri
Senior SEO Analyst
Read full review
Return on Investment
CM.com
No answers on this topic
Discontinued Products
  • Save money and time that was spent previously creating documents by hand.
  • Increase engagement rate and revenue of my company.
BT
Binayak Thakuri
Senior SEO Analyst
Read full review
ScreenShots