Likelihood to Recommend It is well suited in environments where there is a high mail traffic to handle. [Cofense] Vision basically journals the exchange server and keeps a copy of the mail received in the environment. Really beneficial to revoke and quarantine the mail reported by one user, but footprint is there in other mailboxes as well. Less appropriate in the cases where there is no proper segregation of duties within the organization. As it is possible to see contents of the mail. Only authorized personnel should be able to use it.
Read full review Solarwinds SEM is great for generating reports for investigation purposes. Once you set up the connectors you can walk away and the product runs without needing maintenance. It was however pretty difficult to create the reports and alerts when now starting out and it can be very intimidating for new users.
Read full review Pros AutoQuaratine prevents in advance and eliminates possible malicious emails from users' inboxes. [Cofense Vision] optimizes protection against any phishing attack. It is simple, friendly and easy to use. [Cofense Vision provides] super detailed analysis reports. Read full review It does a great job of notifying us when accounts have been locked out. We can then find out the device on the network where the login attempt occurred. Searching for incidents is now a lot faster with the implementation of the HTML 5 interface. Read full review Cons Its cost can be somewhat high when it comes to a small business, so it is perfectly suited to medium or large companies. It can throw problems when it comes to migrating said tool in the different versions of an email. Its configuration is simple, but it is important to fully understand its operation to give adequate responses to possible threats. It would be ideal if it could be integrated with your platform. Read full review All SolarWinds product suffer from slow response times in management portals. SolarWinds SEM is no exception. While it is much preferred over a "thick client" there is much room for improvement in speed. If you use the email alert features with SolarWinds make sure to prepare you staff and team for the large amount of emails they could receive. Make sure to reduce the number of alerts so your team does not ignore the alerts. Read full review Likelihood to Renew It is pretty likely that we will renew SEM when the time comes up. It is easy to use and maintain so there isn't much of a need to replace this product. It is also a pretty fair price for the capabilities provided by the SEM
Read full review Usability If you are familiar with SolarWinds then you can use this product it's as easy as that. If you have never used a SolarWinds product then it will take a minute to get how they do reports and make dashboards but that being said the tool is great and can make things very easy once you get a feel for how it works and get everything setup how you like it.
Read full review Support Rating The quality of support can vary depending on whom you end up speaking with. I was fortunate enough to work with a support representative who was very familiar with the product. He had even authored some of the support documentation on the website. On the flip side, I had two other experiences where I was simply directed to online training material.
Read full review Alternatives Considered Apple of Discord is the pricing as we were looking for an email security tool in reasonable pricing and Barracuda was undoubtedly efficient in action and was compatible with our business but it was highly expensive and then we made up our mind for another tool and Cofense Vision was offering almost the same as Barracuda but cheaper.
Read full review Splunk was a pretty good product but the licensing structure needed a lot of work. They changed the structure three times that I am aware and I still had problems understanding LogRhythm had a lot of issues correlating users to IP addresses, the mappings were frequently wrong so this product could not be trusted in my environment as all our access logs are IP based and this needs to be matched to usernames from AD Fortianalzyer is a great product but it can only do logs from Fortigates so that was not helping for anything other than our firewalls.
Read full review Return on Investment Many Phishing attacks are identified and prevented in an instant. Classification of activity helps analysts search and find which emails pose a larger threat. User interface and learning is simple and easy to use. Read full review For the price, it produced a decent value. It did a lot of the easy stuff well. I can't give any specific data given the objective of the product was to monitor very basic events in the environment. There are free options that can do a better job. Read full review ScreenShots SolarWinds Security Event Manager (SEM) Screenshots