Likelihood to Recommend
Cognizant Cloud 360 is very well suited for cloud integration of modern, common software among users of a wide spectrum of proficiency levels. The user interface is well designed and intuitive, and all common software tools have existing implementation tools and intuitive platforms for cloud migration.
Cognizant Cloud 360 is not as useful when most users are highly technically competent and use specialized, less common software tools that are to be migrated to the cloud platform. Cognizant is technically sound, but maybe not as much as some established competitors (Microsoft, IBM, Oracle, etc) and also may not have familiarity with lesser-known software applications. Read full review
We previously had separate products to manage Azure and AWS, each with different capabilities, and it was very complex for our team to go back and forth and try to make sense of each environment. OpsCompass is very well suited to give you a single view of our entire cloud environment. OpsCompass also brings excellent compliance policies. We were not highly skilled with these policies, but the product made it easy to perform an assessment of our current state and identify areas where we had non-compliance issues. CIS policies were a great area to start and we later tried the Microsoft 365 policies, which were also helpful. More policies would be great to see.
Read full review Pros Very good customer service team. Very responsive to inquiries, and willing to collaboratively develop solutions to software Platform integration challenges. Very intuitive user interface. Layout for various tools and settings is well-conceived and implemented, and the software is ultimately very easy to navigate for even novice users. Customizable resource library. The platform makes it easy to select tools that are needed without forcing you to subscribe to additional tools that are not needed. Read full review Quick inventory of all my cloud resources Detects changes to my cloud resources--including the source of the changes (user or system) Cost impacts of changes to my cloud infrastructure Read full review Cons Could improve in agility in the delivery life cycle. When customer demands change and abrupt changes in resources and configuration are required, the change order process is not as quick as desired. Advanced technical competence and knowledge of a wide variety of specialized software applications is a bit lacking. Relative to some competitor software from Oracle, Microsoft, IBM, or HP, Cognizant isn’t as technically inclined and ready to handle issues with less common software tools. Not as forthcoming with status updates as some competitors. In cases of interruptions or upcoming updates, Cognizant doesn’t disclose timely and detailed information unless it is specifically requested by the user. Read full review I would like to see more integrations to help surface alerts. Slack would be great, as an example. An imbedded tour or onboarding would help our new users, but overall, the product is pretty easy to figure out Read full review Support Rating
Support is very timely and thorough in their responses to inquiries, and also is very willing to help in finding collaborative solutions to any technical challenges. Overall, the only negative is they may not be as equipped or ready to proactively handle some more customized requests as a more established competitor would be. This is more of a reflection of the software than the support team.
Read full review Alternatives Considered
Cognizant Cloud 360 has more of a modern look to it and most of the same functionality. I prefer the layout of Cognizant as I find it more intuitive for a variety of users, but Microsoft’s is also pretty well laid out. Microsoft is more established and has more experience in integrating a wide variety of applications, and so is more ready and equipped to handle less common application cloud integration.
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In this price range, we didn't find any other tools that provide this degree of cloud resource visibility. It's been an efficiency game-changer. I hope we'll see new modules as they expand their features to include active resource management policies. They've done such a good job of anticipating the needs of our CloudOps team, I plan to evaluate those new features (if/when they arrive).
Read full review Return on Investment Cognizant Cloud 360 has saved on overall hardware costs, as many resources have been migrated to the cloud platform and local storage and hardware systems are no longer needed. There was an initial period of negative return as the migration was occurring, as some applications were interrupted, which in turn interrupted the flow of projects and inhibited the timely allocation of resources. Another positive return can be measured in time savings, as users can more easily access applications from the central cloud source versus various locally customized network locations. Read full review Our team was able to do roughly 30% more with the product. The automation helps us spot issues without a lot of manual work We identified changes that would have had a massive cost impact--spinning up or forgetting about infrastructure we didn't need. OpsCompass prevents configuration drift and maintains a healthy state across multi-clouds. Read full review ScreenShots