TrustRadius

CommCare vs. NeoCase

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CommCare
Score 10.0 out of 10
N/A
CommCare is a digital platform for frontline work, presented as an evidence-based platform for enabling Frontline Workers, that empowers organizations to build their own digital solutions, and to better deliver services, manage clients, and collect data. Built from the ground up to support the complexities and idiosyncrasies of frontline work, CommCare can meet frontline use cases in any setting (including offline) at any scale, from pilot to nationwide…
$120
per month 1 Project space, Unlimited form submissions, Unlimited data storage
NeoCase
Score 8.0 out of 10
N/A
NeoCase, headquartered in France, offers HR case management, employee self-service system, and employee knowledgebase to enterprises.
$100
per month
Pricing
CommCareNeoCase
Editions & Modules
Standard
$120
per month 50 users included
Pro
$600
per month 250 users included
Advanced
$1200
per month 500 users included
Enterprise
starting at $4000
per month
Neocase
$100.00
per month
Offerings
Pricing Offerings
CommCareNeoCase
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsDiscount available for annual pricing.—
More Pricing Information
Community Pulse
CommCareNeoCase
Best Alternatives
CommCareNeoCase
Small Businesses
Bonterra Apricot
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Score 9.3 out of 10
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Score 9.3 out of 10
Medium-sized Companies
TIBCO® BPM Enterprise
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Score 7.0 out of 10
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Score 7.0 out of 10
Enterprises
Infor Human Resources
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Score 7.1 out of 10
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CommCareNeoCase
Likelihood to Recommend
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
CommCareNeoCase
Likelihood to Recommend
Dimagi
No answers on this topic
NeoCase
Works well as an employee self service solution as well as case management for report requests. Electronic forms and routing are limited but are somewhat effective, depending of the requirements.
Verified User
Anonymous
Read full review
Pros
Dimagi
No answers on this topic
NeoCase
  • Neocase allows for case tracking and metrics reporting.
  • Neocase allows employees to search for answers in the knowledge base for quick resolutions to many of their needs.
  • Neocase significantly reduces the number of incoming phone calls and emails which disrupt our daily office routine.
Verified User
Anonymous
Read full review
Cons
Dimagi
No answers on this topic
NeoCase
  • There is room for improvement in how Neocase manages form creation - this is an area that could be of great benefit - electronic forms as opposed to paper would benefit many companies looking for paperless solutions.
  • Routing capabilities could be improved to allow robust routing of electronic forms for approval purposes (those requiring multiple approvers
Verified User
Anonymous
Read full review
Return on Investment
Dimagi
No answers on this topic
NeoCase
  • Transition to Shared Service environment for 32 entities
  • Streamlined request management
  • User satisfaction
Verified User
Anonymous
Read full review
ScreenShots

CommCare Screenshots

Screenshot of the form builder used to build multiple question types and multimedia support.Screenshot of the app to onboard a workforce and collect data offline anywhere, even in remote areas with no connectivity.Screenshot of CommCare's mobile case management.Screenshot of a customized role-based workflow with stages and processes.Screenshot of decision support with multimedia guidance and referrals.Screenshot of data filtering, bulk editing, and deduplication tools.