commercetools vs. Flipkart Seller Hub

Commercetools is generally a very flexible, smart platform for eCommerce business. It's an API enabled, cloud solution that makes integration seamless and quick to deploy. It's also a modern platform that utilizes API query languages like GraphQl. It lacks some functionalities in pricing and geographic variations of product portfolio but the platform is constantly improving and new functionalities are added.

Incentivized

It's well suited for a business that targets end customers, e-commerce business vendors, enterprises and architecture & planning industries. Scenarios, where it is less appropriate, is for small business owners who generally do not accept bulk orders or vendors where the product once returned, the logistic cost affects the marginal cost.

Incentivized

• Very good documentation
• Stabile and scalable Microservice-Architecture
• Cloud Native Platform

• Quick customer care responses.
• Well organized website interface.
• Well structured website data and receipts.
• Timely payment.
• Very transparent and genuine.
• Quick pickup.
• Good packaging facility.
• Good promotional offers.
• Many opportunities for improving sales.

Incentivized

• Pricing - Commercetools has pricing limitations with respect to customer/SKU combination. If an organization provides lots of custom/contract pricing for customers, Commercetools has difficulty mapping it in. They are working on this to make it more flexible.
• Geographic variations in product portfolio - Commercetools has central product master that doesn't provide product activation/enabling based on different geographies/elevation/sales office structures. Some creative mapping skills are needed to overcome this limitation.
• Data mapping limitations - Commercetools lacks in out of the box data mapping limitations to full fledged ERP platforms. Extensive data mapping workshops are necessary to fit the functionalities of an ERP platform from order, to delivery , to warehouse operations and billing.

Incentivized

• The commission on the products sold are bit high.
• Many times the they do not abide by the promised delivery date.
• Website design may contain bugs which results in glitch in the front page.

Incentivized

Flipkart seller hub charges only after the product is sold. So this is a better preferred portal for sales and branding.

Incentivized

• We were able to successfully launch the ecommerce platform in under 4 months of starting development work.
• Integrate the same APIs to different client facing solutions.
• The total cost of platform recovered in 8 months of deployment.

Incentivized

• Reduced cost of the product
• Risk mitigation is addresses to a certain level
• Increases efficiency

Incentivized