Comodo cWatch vs. Dragon RMM (ITarian / Comodo ONE)

Comodo cWatch is well suited for security solution and protection to web servers, websites and web application. It ensures complete security management and early threat detection so that organization can take necessary action on time. It provides real time monitoring to medium size as well as enterprise level organization. Comodo cWatch would not be suitable for Mobile security or small scale business.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

It is well suited for a startup MSP that cannot afford some of the more expensive tools.

• on demand scanning - you can set up a scan whenever you like.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Remote control
• Remote CMD/powershell

• Support is quite late, no swift response from the support team.
• Ad-blocker works intermittently, sometimes doesn't block the ads.
• cWatch on Linux is not efficient and needs a major update.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Remote control
• Scripting

Support is chat only and was not very easy to deal with. I had to spend hours on chat with them just to get my server connected properly. I was getting cookie cutter answers for a while before they were able to get someone more higher up to me. Didn't seem US based either.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Support was very responsive when needed.

The features and functionalities Comodo cWatch provide compared to other MDR solutions, such as the types of threats it can detect, the level of automation it provides, and the types of incident response and remediation services it offers are much appropriate for our needs. The solution can scale to meet the needs of our organization, and it can be customized to meet our specific requirements. By providing a comprehensive security solution that helps us protect sensitive data and customer information, Comodo cWatch helps our organization maintain a positive reputation and build trust with our customers.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Application uptime is key. Managing risk of downtime saves much more than the cost of this platform.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Ended up moving to another solution.
• The time spent on this solution did not improve our business workflow.