TrustRadius

ConnectWise Cloud Backup

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ConnectWise Cloud Backup
Score 8.8 out of 10
N/A
SkyKick is a cloud migration solution, from ConnectWise since the late 2024 acquistion. It features cloud backup and cloud management features for control of customer access to cloud resources.
$200
per month for MSPs
Pricing
ConnectWise Cloud Backup
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
ConnectWise Cloud Backup
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
ConnectWise Cloud Backup
Considered Both Products
ConnectWise Cloud Backup
PM
Pablo Magliola
IT Operations Manager
Chose ConnectWise Cloud Backup
For migration purposes, we have chosen SkyKick over and over again. Their tool just works and does a great job with multiple different sources. Their support team is awesome albeit could be somewhat faster sometimes. Regarding cloud backup, it seems like that space is quite …
Best Alternatives
ConnectWise Cloud Backup
Small Businesses
VMware Cloud Director
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Score 8.6 out of 10
Medium-sized Companies
IBM Cloud for VMware Solutions
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Score 7.8 out of 10
Enterprises
VMware Cloud Director
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All AlternativesView all alternatives
User Ratings
ConnectWise Cloud Backup
Likelihood to Recommend
8.9
(2 ratings)
Support Rating
9.0
(1 ratings)
User Testimonials
ConnectWise Cloud Backup
Likelihood to Recommend
ConnectWise
SkyKick does a great job on migrations to Office 365. Their technicians are very helpful in planning the whole process, and the tool itself is quite reliable and resilient. Their cloud backup works OK but it does not provide the most friendly or fastest recovery. It also sits on the expensive side as they charge separately for Exchange and Onedrive/Sharepoint backups.
PM
Pablo Magliola
IT Operations Manager
Read full review
Pros
ConnectWise
  • Customer Interface for Backups
  • Migration support team
  • Comprehensive backup suite
Gregory McKiernan | TrustRadius Reviewer
Gregory McKiernan
President & CEO
Read full review
Cons
ConnectWise
  • Response time and [ease] to get hold of
  • Integration with 3rd party apps for billing
PM
Pablo Magliola
IT Operations Manager
Read full review
Support Rating
ConnectWise
Responsive, technically capable, and friendly. Ive always had a good experience working with SkyKick su[[ort.
Gregory McKiernan | TrustRadius Reviewer
Gregory McKiernan
President & CEO
Read full review
Alternatives Considered
ConnectWise
For migration purposes, we have chosen SkyKick over and over again. Their tool just works and does a great job with multiple different sources. Their support team is awesome albeit could be somewhat faster sometimes. Regarding cloud backup, it seems like that space is quite commoditized as every vendor offers the same. SkyKick does have some good promotions on migration costs when signing up for cloud backups as well which makes them more competitive than other vendors.
PM
Pablo Magliola
IT Operations Manager
Read full review
Return on Investment
ConnectWise
  • Profitable migration business
  • Profitable backup solution
  • Delivers peace of mind to clients and improves our brand as trusted cloud vendor
Gregory McKiernan | TrustRadius Reviewer
Gregory McKiernan
President & CEO
Read full review
ScreenShots