Overall Satisfaction with SkyKick
We utilize the migration suite for 365 migrations and subsequently backup for our 365 clients
- Customer Interface for Backups
- Migration support team
- Comprehensive backup suite
- UI glitches and bugs
- Website speed
- General performance/responsiveness
- 365 migrations with SKOA
- Backup of Exchange Online
- Backup of Teams/SP/OneDrive
- Profitable migration business
- Profitable backup solution
- Delivers peace of mind to clients and improves our brand as trusted cloud vendor
- Acronis Advanced Backup (formerly Cyber Backup Cloud) and Veeam Backup & Replication
SkyKick sets the standard for MS cloud services, including backup and migration
Do you think SkyKick delivers good value for the price?
Yes
Are you happy with SkyKick's feature set?
Yes
Did SkyKick live up to sales and marketing promises?
Yes
Did implementation of SkyKick go as expected?
Yes
Would you buy SkyKick again?
Yes
SkyKick Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No, I didn't know it was an option.
Yes - Absolutely - the product team followed up multiple times regarding the status of the fix, even after my problem had been resolved
I was doing an overnight migration which was highly stressful. I had to rely on GoDaddy and SkyKick to orchestrate a tenant migration and it was an exceptionally problematic project. The SkyKick support in Europe was fantastic and highly invovled, even once the project had moved past their purview.