TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Consio

    N/AN/AConsio is a Shopify-native phone and messaging platform built to help ecommerce brands turn customer conversations into measurable revenue. It combines AI-powered inbound call handling, outbound calling workflows, SMS follow-up, and real-time Shopify context inside one workspace used by support and sales teams. The AI Voice Agent answers inbound calls automatically, handles order status requests, delivery questions, and pre-purchase inquiries, sends tracking links by SMS…

    $30

    per month usage based

    MadKudu

    Score8.8 out of 10
    N/AMadKudu is an AI Sales Copilot that helps sellers book more meetings. By automating the research of internal data and external signals, MadKudu removes the tedious work of prospecting.N/A
    Pricing
    ConsioMadKudu
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ConsioMadKudu
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    ConsioMadKudu
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Piper the AI SDR by Qualified
    Score8.9 out of 10
    Piper the AI SDR by Qualified
    Score8.9 out of 10
    Enterprises
    Conversica
    Score4 out of 10
    Conversica
    Score4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ConsioMadKudu
    Likelihood to Recommend
    -
    (0 ratings)
    9.0
    (4 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (2 ratings)
    User Testimonials
    ConsioMadKudu
    Likelihood to Recommend
    Consio AI Inc.
    No answers on this topic
    HG Insights
    MadKudu has seamless integration capabilities and automations.
    Effectiveness of the software in sales and leads tracking.
    Software simplicity and flexibility.
    Availability of brilliant customer support services.
    MadKudu has a clean user interface and easy to use features.
    Incentivized
    Read full review
    Pros
    Consio AI Inc.
    No answers on this topic
    HG Insights
    • Software accuracy in lead scoring and nurturing.
    • Easy integration of the software into our various lead models and multi data sources.
    • Availability of amazing customer success team.
    Incentivized
    Read full review
    Cons
    Consio AI Inc.
    No answers on this topic
    HG Insights
    • The product is very expensive and not affordable to small organisations and start-ups.
    • MadKudu supports only one language which is English. This limits its usability.
    • The software has limited customization.
    Incentivized
    Read full review
    Usability
    Consio AI Inc.
    No answers on this topic
    HG Insights
    Ability of the software in fully automating time consuming processes and ensuring lesser time of doing tedious tasks. Madkudu has considerably quality customer support services providers that ensure seamless product implementation by offering real-time support services.
    The software has well elaborated tutorials that enhance its usability to beginners.
    Incentivized
    Read full review
    Return on Investment
    Consio AI Inc.
    No answers on this topic
    HG Insights
    • Use of the software in our organisation has increased customer engagement and enhanced lead generation.
    • The product has helped in streamlining our sales and market workflows.
    • Introduction of MadKudu in our organisation has ensured comprehensive tracking of website visitors and sales pipelines management.
    Incentivized
    Read full review
    ScreenShots

    Consio Screenshots

    Screenshot of a view of the dashboard.Screenshot of an overview of the AI voice agent that answers calls 24/7 with full Shopify context, resolves common customer questions, sends checkout links by SMS, and escalates high-value conversations with a call summary.Screenshot of the outbound power dialer for ecommerce brands to run abandoned cart, repeat buyer, and VIP campaigns, automate voicemail drops, and help agents reach the right shoppers at the right moment to drive more conversions.Screenshot of the unified phone operations platform with a shared inbox for inbound calls, outbound calls, and SMS, plus revenue attribution by touchpoint, agent, and campaign, live analytics, and call monitoring.