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Constructor.io Search vs. IBM Watson Explorer

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Constructor.io Search

    Score8 out of 10
    Enterprise companies (1,001+ employees)
    Constructor Search promises to improve conversions and revenue from onsite and in-app search, using search science and artificial intelligence, Constructor's cloud-based search-as-a-service solution uses natural language processing, machine learning-enhanced results ranking, collaborative personalization, and merchant controls to power enterprise-grade onsite and in-app search. Whether search results are optimized for relevance, revenue, conversions, conversations — or all of the…N/A

    IBM Watson Explorer

    Score8.4 out of 10
    N/AIBM Watson Explorer supports enterprise search with unstructured data analysis, machine learning, and content analysis to improve decision-making, support customer service or serve other business needs.N/A
    Pricing
    Constructor.io SearchIBM Watson Explorer
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Constructor.io SearchIBM Watson Explorer
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
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    Constructor.io SearchIBM Watson Explorer
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Constructor.io SearchIBM Watson Explorer
    Likelihood to Recommend
    9.0
    (1 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Constructor.io SearchIBM Watson Explorer
    Likelihood to Recommend
    Constructor.io Corporation
    Constructor.io Search takes all of the guesswork out of maintaining a search engine. As merchandisers or product teams, we have educated guesses at how search relevance should work but the customer is always king. We can't always predict the ways in which consumers will search or what their intent is. That's why the behavioral-driven approach that Constructor.io employs works so well. It means that merchandisers can focus on their sales and promotional responsibilities, instead of wasting time and bandwidth on base-level relevance questions.
    Incentivized
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    IBM
    The Watson Explorer is great because it potentially replaces a meriad of other low-level analytics products that we would need to use for data analytics and data mining. WEX isn't really suitable much beyond doing text and data analytics and performing machine learning, so if your team doesn't really have a use-case that fits all of these categories, it is worth looking at an alternative.
    Incentivized
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    Pros
    Constructor.io Corporation
    • Optimizes for business KPIs, not string matches, so merchandisers can focus on strategy instead of maintaining a dictionary.
    • Gives merchandisers control to curate the right customer experience per their expert understanding.
    • Customer/technical support during and after implementation.
    Incentivized
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    IBM
    • Free to try - It's possible to use most of the useful features of Watson Explore on their trial/demo accounts.
    • Super well-designed data analytics tool - Most of the tools and features of the explorer are really useful, and truly help you fully understand the depth of any format of textual data.
    • Extensive sources compatibility - WEX can retrieve data from a large range of sources, and the compatibility there is quite good as well.
    Incentivized
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    Cons
    Constructor.io Corporation
    • Visibility of the personalization algorithm.
    • Exposing detailed analytics within the customer-facing dashboard.
    • "Top searches" available via API.
    Incentivized
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    IBM
    • Support is just OK, like most of the other IBM Watson products. The setup/integration is really hands-on, but it's also problematic because support later may take a considerable amount of time.
    • UI could still use a little more improvement - part of the administration and sources dashboards are hard to navigate.
    • The Application Builder is a great part of the product, but hard to learn/understand - this is where we needed the most support from IBM and tutorials/documentation.
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    Alternatives Considered
    Constructor.io Corporation
    No answers on this topic
    IBM
    Google Cloud offers a Natural Language product, but it is just an API. This API doesn't offer the useful visualizations of relations, analytics, and graphs that IBM Watson Explorer offers on their interface. For this reason, we chose to go with IBM WEX. For later stages of our production, we decided to use Google's NLP API because we found that it was quick to integrate into production after studying data and developing models using IBM WEX.
    Incentivized
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    Return on Investment
    Constructor.io Corporation
    No answers on this topic
    IBM
    • Positive - Trial/demo period. This was really useful for us to figure out what features of WEX we liked most and how difficult it would be to integrate WEX into our workflow.
    • Negative - On-boarding was long and almost always requires support from IBM support, unlike most other products this advanced.
    • Positive - WEX replaced a large selection of alternative products we would have to use for the same functionality, and having all of that function in one place was definitely helpful.
    Incentivized
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