Covercy is a Banking-Embedded Investment Management Platform built for commercial real estate investment firms. It offers automated distribution & capital call payment processing, an Investor Portal, and APY yielding checking accounts.
$348
per month
IMS Platform
Score 9.0 out of 10
N/A
Investor Management Services (IMS) headquartered in Charlotte offers the IMS Platform, an investor relations management platform that provides a more transparent reporting and documenting process for investors, with distribution workflow and waterfall calculator as well as waterfall audit.
Your customer service is the best part about Covercy. I love having a contact person that is responsive and helpful. Even if Covercy doesn't have a feature that we would like or need, we are always given workarounds or suggestions on alternative solutions. Our suggestions for portal improvements are always considered and being worked on by the development team. Covercy is working on improving the customer and investor experience
In our specific use case we used IMS to manage the investor acquisition process and manage reporting going forward. Basically, it's a powerful, real-estate focused CRM that understands our pain points and issues. Additionally, it was cost efficient for our organization since we weren't using any of the waterfall technology, nor did we have extensive complicated ownership structures that we needed to import. We were essentially starting from the beginning, with very few implementation needs. In this situation, the software worked perfectly. We have been very happy with the service and technology. That said, if you have an extensive investor relations apparatus and need something that requires a tremendous amount of implementation (i.e. an entire, existing, investor management system) it may be a more difficult process
$3 Million in FDIC Insurance Account protection is unsurpassed and highly attractive to our project managers and investors.
The Onboarding of over 100 investors was simple and efficient using a spreadsheet import.
The Technical Staff was very helpful and supportive during our startup phase and handled project startup delays beautifully.
Covercy was able to handle member payouts that involved compilcated and varied bonus structures and 15 different income generating assets with varied investor contributors and we had great support in figuring out how to handle the profit distributions.
The Covercy Account Managers were highly professional and a pleasure to work with.
Our experience has been excellent so far. The only hiccup that we have had happen was when we were testing our signed document and signature process and the document wasn't initially sending. We figured out why it wasn't sending and were able to correct that issue in a very timely manner.
I believe that Covercy is the only solution that is currently allowing Real Estate firms to distribute funds to their investors directly through the platform. Also, both other solutions are pretty expensive compared to the reasonable pricing that Covercy has in place (function of a number of properties rather than AuM or other methods).
We evaluated IMS against Juniper Square and the Crowdstreet white label platform. IMS came to the top for us because of our specific use case (i.e. less implementation needs, primarily investor acquisition and investor management). Also, at the time, IMS was way more cost effective for the functionality that was offered compared to its immediate competitors
The ROI I can provide is for time management. It saves us at least 2 days' worth of work each quarter on capital distributions alone, and at least 30 minutes on each report distribution. Not to mention the amount of time it saves us on fielding client questions regarding their capital because they can just log in and see everything on their portal.
