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Covercy

Score9.6 out of 10

47 Reviews and Ratings

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What is Covercy?

Covercy is a Banking-Embedded Investment Management Platform built for commercial real estate investment firms. It offers automated distribution & capital call payment processing, an Investor Portal, and APY yielding checking accounts.

Covercy Review

Use Cases and Deployment Scope

We utilize Covercy as our Investor portal for our investors. We send out updates from Covercy which include paying out dividends and preferred returns. We chose Covercy because of its ease of use on our end in addition to the information that is readily available to the investor which makes it super user friendly.

Pros

  • User Friendly Setup and Visually Appealing
  • Easier setup and execution of receiving investments.
  • Great Customer Service

Cons

  • Easier way to get to the investment section within a Fund

Most Important Features

  • Ease of Use
  • Accepting Investments through the Portal instead of by Wire

Diverse Investor Payment Portal

Use Cases and Deployment Scope

Covercy is the Payment Portal for my Investment group in an Alaskan Mining Project. I have over 100 individual Investors spread out through 7 different LLC Groups and 0ver 20 Trusts. Covercy is extremely flexible and accommodates the needs of our diverse group of both large and small investors. The mining project includes up to 15 dredges each with different investor contributions and Covercy handles this mix beautiful. It is as if there are 15 different investment products under one umbrella project.

Covercy solves the problem of moving large amounts of money through their partnership with Thread Bank, which aggregates FDIC protection from $250,000 to $3 Million in Deposit Guarantees by seamlessly distributing profits received in 12 different partner banks. The Covercy team made the investor onboarding process simple and efficient with their competent account managers and technical staff.

Investment partners have their own individual payment portals that takes the burden of distributing the funds from the project managers to an automated distribution system.

We checked out the competition of similar group investment payment portals and found Covercy to be head and shoulders above the competition.

Pros

  • $3 Million in FDIC Insurance Account protection is unsurpassed and highly attractive to our project managers and investors.
  • The Onboarding of over 100 investors was simple and efficient using a spreadsheet import.
  • The Technical Staff was very helpful and supportive during our startup phase and handled project startup delays beautifully.
  • Covercy was able to handle member payouts that involved compilcated and varied bonus structures and 15 different income generating assets with varied investor contributors and we had great support in figuring out how to handle the profit distributions.
  • The Covercy Account Managers were highly professional and a pleasure to work with.

Cons

  • Our mining project had many startup delays due to the governmental red tape and opposing forces. We had billing issues where payments were started when no income was possible and these payments proved difficult to stop. Billing invoices continued despite repeated requests to pause the billing until mining commenced and project income could properly offset the monthly billing costs.
  • We have not had payouts yet so I cannot comment yet on the entire package and reporting capabilities. Check back again once our project pays out and I am sure I will have more input.

Most Important Features

  • $3 Million in FDIC Insurance Protection
  • Varied Investment Classes to handle the varied Bonus structures
  • Simplified Onboarding using CSV Files
  • Ability to handle Additional Profit Generators as additional mining dredges are added to the project.

Return on Investment

  • Automated distribution payments was an absolute must!
  • Streamlined Investor Communication is expected to be a great benefit.
  • Monthly costs lower than the closest competition that we investigated.
  • Company heritage, stability and legacy was highly important.
  • No Payment size limitations

Alternatives Considered

GroundBreaker and Quickbooks Payments & Banking

[...] Review

Use Cases and Deployment Scope

Investor relations. This allows ease of quarterly distributions and sale proceeds to investors. Allows investors to have a one-stop shop on all of their investing entities with us. It also allows them to access the investor reports for the entirety of their time as an investor in the entity. We have gotten multiple positive reviews from investors.

Pros

  • Customer Support
  • Visualization - the interface is organized
  • Ease of use for both manager and investor

Cons

  • Should not include any names unless its a personal investor, entities!
  • Allow more personalization in emails
  • Bank account section is slow

Most Important Features

  • Distributions
  • Reports
  • Customer Service

Return on Investment

  • Ease of use - distributions used to be done manually
  • Reporting - reports used to be made and sent manually
  • Communication - emailing
  • K-1's have been an amazing feature

Alternatives Considered

Juniper Square

Other Software Used

QuickBooks Online

Covercy is great for smaller or growing REPE firms

Use Cases and Deployment Scope

With Covercy, I raise capital and track real estate asset performance. Then, I use it to communicate with my investors and distribute capital.

Pros

  • Responsiveness
  • Price
  • Onboarding
  • Targeted Focus

Cons

  • Bug Fixes
  • Banking Clarity

Most Important Features

  • Distribution Calculation
  • Centralized Database for Investor Management
  • Online Document Signing
  • Mail Merge Communication

Return on Investment

  • Professionalism over an Excel Calculation
  • Time Saving for Investor Communication

Alternatives Considered

AppFolio Investment Manager, RealPage Investment Management and InvestNext

Other Software Used

Apartments.com

Covercy review

Use Cases and Deployment Scope

I create new assets and funds in the portal and then apply for bank accounts for those assets and funds. Once set up, I add investors to the investments, send documents and funding instructions to investors. My job is to get everyone through the investment set up and funding process.

Pros

  • Customer services is outstanding
  • When setting up investments, there are a lot of data point for investors
  • Signing subscription docs is easy and integrated well into the platform.

Cons

  • I would be so happy if I could send pictures, tables, graphs and attachments in the emails that we send to investors. It doesn't make sense that this is not already a feature.
  • I think investors should be able to update and add information into the portal themselves. As of now, we have to add new entities, add SSNs/Tax IDs. This is PII. Investors should have the ability to add these themselves.
  • I would love to see more "sender" options available when setting up the subscriptions docs. Currently, the only options we use are Sender Investing Entity Name, Amount and email. It would be helpful to have an Address, phone, Tax ID option as well. This would make filling out docs more investor friendly since they wouldn't have to fill out so many fields.
  • It would be helpful if I could pull a report from an asset that pulled all of the data. Investor name, email, phone, amount invested, address, tax ID etc. Everything. It is also not intuitive where to pull this report. It should be located within the asset or fund itself. Instead, I have to go to Positions and the report is missing information so I have to pull several reports and pull in data from one report to the other to get a full picture.
  • I would also love it if the address would pull into one field instead of multiple fields. I have to format it every time I pull the report for our CPA.

Most Important Features

  • Fundraising
  • Distributions
  • Reporting
  • Emailing investor updates

Return on Investment

  • Automating capital calls. Although, in an ideal world, we could fund completely though the portal; however, we hate that the bank charges $15 per wire transaction.
  • Distributions are easy and convenient. We get notifications right away if a payment failed.
  • Investor communication is easy, as long as I don't need to attach a document or send a graph or table.
  • Adding investors to investments, fundraising, capital calls are an easy process for smaller fundraises. Larger fund raises is daunting because it is such a manual, step by step process.
  • I think 1031 exchanges are complicated. We had one property that some investors rolled funds into. Some investors decided to add additional funds to their rollover. The way the portal is set up for this was complicated and messy. I had to create multiple lines for investors. Or have them sign docs, then delete and re-add them. To me, it was dumb.