Criterion HCM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Criterion HCM
Score 5.8 out of 10
N/A
N/AN/A
Pricing
Criterion HCM
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Criterion HCM
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Criterion HCM
Considered Both Products
Criterion HCM
Chose Criterion HCM
When reviewing the various software before selecting Criterion HCM, it appeared to be the best choice and value. During implementation (which took nine months with us having to do most of the work) we realized we were not given accurate information regarding the software.
Top Pros
Top Cons
Features
Criterion HCM
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Criterion HCM
5.3
1 Ratings
39% below category average
Employee demographic data5.01 Ratings
Employment history5.01 Ratings
Workflow for transfers, promotions, pay raises, etc.6.01 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Criterion HCM
5.0
1 Ratings
46% below category average
Pay calculation5.01 Ratings
Off-cycle/On-Demand payment5.01 Ratings
Benefit plan administration5.01 Ratings
Direct deposit files5.01 Ratings
Salary revision and increment management5.01 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Criterion HCM
4.0
1 Ratings
67% below category average
Approval workflow4.01 Ratings
Balance details4.01 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Criterion HCM
4.0
1 Ratings
68% below category average
View and generate pay and benefit information4.01 Ratings
Update personal information4.01 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Criterion HCM
1.0
1 Ratings
156% below category average
New hire portal1.01 Ratings
Best Alternatives
Criterion HCM
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
All AlternativesView all alternatives
User Ratings
Criterion HCM
Likelihood to Recommend
1.0
(1 ratings)
Likelihood to Renew
1.0
(1 ratings)
Usability
1.0
(1 ratings)
Support Rating
1.0
(1 ratings)
Implementation Rating
1.0
(1 ratings)
User Testimonials
Criterion HCM
Likelihood to Recommend
Criterion
We have not been happy with the functionality or reporting reports with this software. Numerous issues with employees not being able to clock in and out of the system. Employees' time sheets disappearing. Quarterly reports not matching to totals on batch payroll reports. Does not have the capability to electronically submit w-2's to state reporting agencies.
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Pros
Criterion
  • changes in pay rates
  • rehiring employees
  • payroll calculations
  • assisting with PTO accruals
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Cons
Criterion
  • payroll reports
  • state filing of W-2s
  • support
  • implementation
  • employees access to W-2
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Likelihood to Renew
Criterion
We are changing to another payroll/HR vendor.
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Usability
Criterion
too many instances of errors, unable to access program/time sheets
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Support Rating
Criterion
Support is very slow to correct issues. I have actually reported an issue then 2-3 hours later received screen shots where they were able to do what we could not as though we were doing something different that usual. They are quick to say it is user error. Took too long to correct payroll reports and reports still do not reconcile. Very difficult to complete quarterly and annual reporting.
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Implementation Rating
Criterion
Had to continually repeat our information. Kept getting us confused with another client.
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Alternatives Considered
Criterion
When reviewing the various software before selecting Criterion HCM, it appeared to be the best choice and value. During implementation (which took nine months with us having to do most of the work) we realized we were not given accurate information regarding the software
Read full review
Return on Investment
Criterion
  • does not impact our ROI
Read full review
ScreenShots