Criterion HCM

Criterion HCM

Criterion HCM



Do Not Purchase

It is being used across our entire organization for time & attendance and payroll processing.
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What is Criterion HCM?

Criterion HCM Technical Details

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October 12, 2021

Do Not Purchase

Score 1 out of 10
Vetted Review
Verified User
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It is being used across our entire organization for time & attendance and payroll processing.
  • changes in pay rates
  • rehiring employees
  • payroll calculations
  • assisting with PTO accruals
  • payroll reports
  • state filing of W-2s
  • support
  • implementation
  • employees access to W-2
We have not been happy with the functionality or reporting reports with this software. Numerous issues with employees not being able to clock in and out of the system. Employees' time sheets disappearing. Quarterly reports not matching to totals on batch payroll reports. Does not have the capability to electronically submit w-2's to state reporting agencies.
Support is very slow to correct issues. I have actually reported an issue then 2-3 hours later received screen shots where they were able to do what we could not as though we were doing something different that usual. They are quick to say it is user error. Took too long to correct payroll reports and reports still do not reconcile. Very difficult to complete quarterly and annual reporting.