Criterion HCM

Criterion HCM

Criterion HCM

Overview

Reviews

Do Not Purchase

1
It is being used across our entire organization for time & attendance and payroll processing.
Verified User
Professional in Corporate
Building Materials Company, 51-200 employees
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Reviewer Pros & Cons

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Verified User
Professional in Corporate
Building Materials Company, 51-200 employees

Pricing

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Criterion HCM

Criterion HCM

N/A
Unavailable

Sorry, this product's description is unavailable

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Features Scorecard

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Product Details

What is Criterion HCM?

Criterion HCM Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Alternatives

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Reviews and Ratings

(3)

Ratings

Likelihood to Recommend (1)

1.0
10%

Likelihood to Renew (1)

1.0
10%

Usability (1)

1.0
10%

Support Rating (1)

1.0
10%

Implementation Rating (1)

1.0
10%

Reviews

(1-1 of 3)
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October 12, 2021

Do Not Purchase

Verified User
Professional in Corporate
Building Materials Company, 51-200 employees
Score 1 out of 10
Vetted Review
Verified User
Review Source

Use Cases and Deployment Scope

It is being used across our entire organization for time & attendance and payroll processing.

Pros and Cons

  • changes in pay rates
  • rehiring employees
  • payroll calculations
  • assisting with PTO accruals
  • payroll reports
  • state filing of W-2s
  • support
  • implementation
  • employees access to W-2

Likelihood to Recommend

We have not been happy with the functionality or reporting reports with this software. Numerous issues with employees not being able to clock in and out of the system. Employees' time sheets disappearing. Quarterly reports not matching to totals on batch payroll reports. Does not have the capability to electronically submit w-2's to state reporting agencies.

Support Rating

1
Support is very slow to correct issues. I have actually reported an issue then 2-3 hours later received screen shots where they were able to do what we could not as though we were doing something different that usual. They are quick to say it is user error. Took too long to correct payroll reports and reports still do not reconcile. Very difficult to complete quarterly and annual reporting.