CTERA Edge X Series (discontinued) vs. Evalato

This is all about the selling you a "Device" and prices vary greatly between resellers. The devices work well, but the pure cloud solutions need a lot of work.

Evalato is a great award management software, which has all of the necessary tools. One of the best features we used is that it allowed us to create our own award competition form and embed it into our website. This was a real lifesaver, as we didn't need to hire web developers to help us with that part of the process. It was all handled through Evalato's platform and it saved us time and money.

• Standard File Backup

• Structures the categories in the awards conveniently
• Organize judging of awards
• Automates processes that are important for quality awards

• SQL Backups just don't work reliably. For us, we lost all of our SQL data backed up through the CTERA Application process. Although the logs indicated a success, that was really not the case. This came close to putting us out of business. Luckily I had taken a genuine SQL backup to a folder. Unfortunately it was a month old. We had to pick-up the pieces from there.
• Don't use it for file sync and share. There are better products out there i.e. anchorworks.com
• Support sucks. Good luck with response time and answers that are inconsistent between team members. For example I had to rebuild a VM from scratch. When I re-installed the CTERA client It obviously thought I was adding another device. When I inquired to tech support, one member said "copy the old Data folder" (I still had the old VHD. That did not work). The other directed me to the correct spot to just change the associated folder. The turn-around time was over 24 hours for this simple fix.
• Documentation, plenty of fodder but no real tech there.

• Filtering options of all registrations

Evalato’s features have made it easier for us to organize our programs and collect applications, the software has also saved us time and has increased our programs’ impact

Unfortunately CTERA does not stack up well if you want a pure cloud BDR. I have use iDrive and Asigra. iDrive has similar support and SQL backup issues. Asigra can vary widely in support and price, but the software is solid.

In my work experience I have only used Evalato for Award Management

• NONE, it about put us out of business

• Great ROI as we were able to increase the number of entries through Evalato, therefore we earned more.
• We achieved our marketing goals.
• We got great feedback for the ease of use from the judges and participants of our awards.