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CTERA Edge X Series (discontinued) vs. IBM Cloud Backup

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CTERA Edge X Series (discontinued)

    Score8 out of 10
    N/ACTERA offered a cloud storage gateway and NAS appliance the Edge X Series. The product line has been discontinued.N/A

    IBM Cloud Backup

    Score7.8 out of 10
    N/AIBM Cloud Backup is a full-featured, automated, agent-based backup and recovery system managed through the Cloud Backup WebCC browser utility.N/A
    Pricing
    CTERA Edge X Series (discontinued)IBM Cloud Backup
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CTERA Edge X Series (discontinued)IBM Cloud Backup
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    CTERA Edge X Series (discontinued)IBM Cloud Backup
    Data Center Backup
    Comparison of Data Center Backup features of CTERA Edge X Series (discontinued) and IBM Cloud Backup
    Feature
    CTERA Edge X Series (discontinued)
    -
    Ratings
    IBM Cloud Backup
    8.9
    4 Ratings
    6% above category average
    Universal recovery00 Ratings10.04 Ratings
    Instant recovery00 Ratings8.14 Ratings
    Recovery verification00 Ratings9.04 Ratings
    Business application protection00 Ratings8.14 Ratings
    Multiple backup destinations00 Ratings9.94 Ratings
    Incremental backup identification00 Ratings9.04 Ratings
    Backup to the cloud00 Ratings9.94 Ratings
    Deduplication and file compression00 Ratings9.04 Ratings
    Snapshots00 Ratings7.24 Ratings
    Flexible deployment00 Ratings9.04 Ratings
    Management dashboard00 Ratings10.04 Ratings
    Platform support00 Ratings8.14 Ratings
    Retention options00 Ratings9.04 Ratings
    Encryption00 Ratings9.04 Ratings
    Best Alternatives
    CTERA Edge X Series (discontinued)IBM Cloud Backup
    Small Businesses
    DiskStation
    Score8.8 out of 10
    BDRShield
    Score6.5 out of 10
    Medium-sized Companies
    DiskStation
    Score8.8 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    Enterprises
    DiskStation
    Score8.8 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CTERA Edge X Series (discontinued)IBM Cloud Backup
    Likelihood to Recommend
    1.0
    (1 ratings)
    9.0
    (4 ratings)
    User Testimonials
    CTERA Edge X Series (discontinued)IBM Cloud Backup
    Likelihood to Recommend
    Discontinued Products
    This is all about the selling you a "Device" and prices vary greatly between resellers. The devices work well, but the pure cloud solutions need a lot of work.
    Read full review
    IBM
    The outstanding storage capacity, organized security measures, and appropriate business features of IBM Cloud Backup make it something I'd recommend at any time of day or night. Furthermore, the software is online and hence easily accessible from a distance. The application's stability and strength are further assurances that all authorized business users are in safe hands.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Standard File Backup
    Read full review
    IBM
    • The software is very secure.
    • It is scalable which is a plus for business.
    • Restoring data is easy and fast.
    • Recovery process is easy.
    • I would say that IBM Cloud Backup is user friendly.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • SQL Backups just don't work reliably. For us, we lost all of our SQL data backed up through the CTERA Application process. Although the logs indicated a success, that was really not the case. This came close to putting us out of business. Luckily I had taken a genuine SQL backup to a folder. Unfortunately it was a month old. We had to pick-up the pieces from there.
    • Don't use it for file sync and share. There are better products out there i.e. anchorworks.com
    • Support sucks. Good luck with response time and answers that are inconsistent between team members. For example I had to rebuild a VM from scratch. When I re-installed the CTERA client It obviously thought I was adding another device. When I inquired to tech support, one member said "copy the old Data folder" (I still had the old VHD. That did not work). The other directed me to the correct spot to just change the associated folder. The turn-around time was over 24 hours for this simple fix.
    • Documentation, plenty of fodder but no real tech there.
    Read full review
    IBM
    • The set prices for the product is a problem.
    • Secondly, IBM Cloud Backup customer help should be more speedy.
    • IBM Cloud Backup is so automated, and in case of a power failure, accessing some of this data can be challenging.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    Unfortunately CTERA does not stack up well if you want a pure cloud BDR. I have use iDrive and Asigra. iDrive has similar support and SQL backup issues. Asigra can vary widely in support and price, but the software is solid.
    Read full review
    IBM
    Pricing and how easy it is to use. We use other IBM products in our office and it is nice to have everything on one network. The experience for users and managers is better, even new employees who can learn quickly. It also makes it more affordable for us.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • NONE, it about put us out of business
    Read full review
    IBM
    • The fact that it can be scaled up is beneficial to company.
    • The program being on the cloud also makes it more accessible online.
    • The program has a high level of protection.
    Incentivized
    Read full review
    ScreenShots