CTERA Edge X Series (discontinued) vs. IBM Cloud Block Storage

This is all about the selling you a "Device" and prices vary greatly between resellers. The devices work well, but the pure cloud solutions need a lot of work.

IBM Cloud Block Storage is recommendable to companies that [have a database that] is super sensitive, private, and requires instant access. Further, IBM Cloud Block Storage creates a coordinated system, that [classifies] data, based on the requirements that a company has. The security deployment from IBM Cloud Block Storage is another merit that [businesses] attain.

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• Standard File Backup

• Proficient scaling and system customization, which allows editing.
• Wide range of system storage, ranging from 25GB to 12000GB.
• Finally, IBM Cloud Block Storage deploys the most technical and efficient security measures.

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• SQL Backups just don't work reliably. For us, we lost all of our SQL data backed up through the CTERA Application process. Although the logs indicated a success, that was really not the case. This came close to putting us out of business. Luckily I had taken a genuine SQL backup to a folder. Unfortunately it was a month old. We had to pick-up the pieces from there.
• Don't use it for file sync and share. There are better products out there i.e. anchorworks.com
• Support sucks. Good luck with response time and answers that are inconsistent between team members. For example I had to rebuild a VM from scratch. When I re-installed the CTERA client It obviously thought I was adding another device. When I inquired to tech support, one member said "copy the old Data folder" (I still had the old VHD. That did not work). The other directed me to the correct spot to just change the associated folder. The turn-around time was over 24 hours for this simple fix.
• Documentation, plenty of fodder but no real tech there.

• The documentation must be clearer and updated, thinking about each distribution that they offer in the cloud
• Downtime when IOPS are raised can be less
• The configuration can be more automated from the same control panel and not have to take it so much to the CLI

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Unfortunately CTERA does not stack up well if you want a pure cloud BDR. I have use iDrive and Asigra. iDrive has similar support and SQL backup issues. Asigra can vary widely in support and price, but the software is solid.

Unlike the above platforms, IBM Cloud Block Storage enable secure and quick big data migration through its secure environment and the flexibility of its Cloud options is effective. Data analytics through IBM Cloud Block Storage are easily prepared and the data access is very easy and the ability to monitor various Cloud operations is excellent.

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• NONE, it about put us out of business

• Scale the storage when needed to get better performance.
• Taking snapshot so we can do easy recovery if necessary.
• We can choose different locations so they are closer to our consumers.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info