CTERA Edge X Series (discontinued) vs. QNAP NAS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CTERA Edge X Series (discontinued)
Score 8.0 out of 10
N/A
CTERA offered a cloud storage gateway and NAS appliance the Edge X Series. The product line has been discontinued.N/A
QNAP NAS
Score 9.1 out of 10
N/A
QNAP offers a wide array of network-attached storage units for SMBs, home, and enterprise.N/A
Pricing
CTERA Edge X Series (discontinued)QNAP NAS
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CTERA Edge X Series (discontinued)QNAP NAS
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
CTERA Edge X Series (discontinued)QNAP NAS
Best Alternatives
CTERA Edge X Series (discontinued)QNAP NAS
Small Businesses
DiskStation
DiskStation
Score 8.8 out of 10
DiskStation
DiskStation
Score 8.8 out of 10
Medium-sized Companies
Dell Unity XT Unified Storage
Dell Unity XT Unified Storage
Score 10.0 out of 10
Dell Unity XT Unified Storage
Dell Unity XT Unified Storage
Score 10.0 out of 10
Enterprises
Dell Unity XT Unified Storage
Dell Unity XT Unified Storage
Score 10.0 out of 10
Dell Unity XT Unified Storage
Dell Unity XT Unified Storage
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CTERA Edge X Series (discontinued)QNAP NAS
Likelihood to Recommend
1.0
(1 ratings)
10.0
(5 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
CTERA Edge X Series (discontinued)QNAP NAS
Likelihood to Recommend
Discontinued Products
This is all about the selling you a "Device" and prices vary greatly between resellers. The devices work well, but the pure cloud solutions need a lot of work.
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QNAP Systems
I've been using QNAP NAS for a while now, and it's been great for my home setup. The interface is pretty user-friendly, even for someone who's not super techy, but there are plenty of advanced features to dig into if you need them. Setup was straightforward, and I love how easy it is to access my files remotely. The apps work well, and I've had no major issues with performance. It's been reliable, and I feel like my data is secure. Overall, it's just a solid piece of gear that does exactly what I need. Highly recommend! 10/10 from me!
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Pros
Discontinued Products
  • Standard File Backup
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QNAP Systems
  • File share
  • Raid
  • Very friendly interface.
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Cons
Discontinued Products
  • SQL Backups just don't work reliably. For us, we lost all of our SQL data backed up through the CTERA Application process. Although the logs indicated a success, that was really not the case. This came close to putting us out of business. Luckily I had taken a genuine SQL backup to a folder. Unfortunately it was a month old. We had to pick-up the pieces from there.
  • Don't use it for file sync and share. There are better products out there i.e. anchorworks.com
  • Support sucks. Good luck with response time and answers that are inconsistent between team members. For example I had to rebuild a VM from scratch. When I re-installed the CTERA client It obviously thought I was adding another device. When I inquired to tech support, one member said "copy the old Data folder" (I still had the old VHD. That did not work). The other directed me to the correct spot to just change the associated folder. The turn-around time was over 24 hours for this simple fix.
  • Documentation, plenty of fodder but no real tech there.
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QNAP Systems
  • It is not related to the QNAP NAS, but the most common problem we have experienced is with the disks themselves.
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Usability
Discontinued Products
No answers on this topic
QNAP Systems
QNAP NAS's usability is excellent, making it accessible to both beginners and more experienced users. The setup process is straightforward, with clear instructions that guide you through everything. The user interface is intuitive, allowing you to navigate easily between settings, apps, and features. Even with its powerful functionality, such as remote access and advanced file management, it doesn’t feel overwhelming. The mobile apps make it convenient to access files on the go, and everything integrates smoothly. Whether you need basic storage or more advanced features, QNAP balances ease of use with powerful capabilities, making it a highly user-friendly NAS option.
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Support Rating
Discontinued Products
No answers on this topic
QNAP Systems
Customer support is effective once communication is established. A technical support person is required on both sides. The support is extremely knowledgeable and provides detailed support and explanation to any issues, as well as some will provide recommendations to the business needs as there are many different technologies or methods depending on what the business is trying to achieve.
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Alternatives Considered
Discontinued Products
Unfortunately CTERA does not stack up well if you want a pure cloud BDR. I have use iDrive and Asigra. iDrive has similar support and SQL backup issues. Asigra can vary widely in support and price, but the software is solid.
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QNAP Systems
Our historical supplier was a QNAP partner so we started with them.
We resell on request also NETGEAR and Synology. Maybe is for the practice on them but we think that they are easier to use and configure.
The thing i can affirm with convinction is that are realy durable! I think i never repaired a QNAP NAS and, we resell them from about 10 years.
They have all the functionality we ever had to our customers.
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Return on Investment
Discontinued Products
  • NONE, it about put us out of business
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QNAP Systems
  • I cannot quantify, but it really saves a lot of money for backup.
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