CTERA Edge X Series vs QNAP NAS

• Standard File Backup

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• Ability to scale and increase storage as needed.
• Safe RAID setups to protect on hard drive failures.
• A lot of apps to address many aspects of business.
• Ability to expand memory.
• New 10GB connection available.

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• SQL Backups just don't work reliably. For us, we lost all of our SQL data backed up through the CTERA Application process. Although the logs indicated a success, that was really not the case. This came close to putting us out of business. Luckily I had taken a genuine SQL backup to a folder. Unfortunately it was a month old. We had to pick-up the pieces from there.
• Don't use it for file sync and share. There are better products out there i.e. anchorworks.com
• Support sucks. Good luck with response time and answers that are inconsistent between team members. For example I had to rebuild a VM from scratch. When I re-installed the CTERA client It obviously thought I was adding another device. When I inquired to tech support, one member said "copy the old Data folder" (I still had the old VHD. That did not work). The other directed me to the correct spot to just change the associated folder. The turn-around time was over 24 hours for this simple fix.
• Documentation, plenty of fodder but no real tech there.

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• I've had difficulties upgrading firmwares
• Reboot it's even very slow , like 15/20 minutes but that's not so critical

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• NONE, it about put us out of business

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• POSITIVE: Very high quality NAS, durable, we sell them, then we make HW contracts for manteining them and they don't need nothing they are STRONG
• POSITIVE: they are good looking, customer even appreciate them also in that way
• NEGATIVE: They are slow updating and rebooting.. but that's not so negative
• POSITIVE: There are full of functionality i think you can find like everything you may need from a NAS, also for MULTIMEDIA

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