What users are saying about
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33 Ratings
4 Ratings
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Score 8 out of 100

TrueNAS

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Score 9.5 out of 100

Attribute Ratings

  • TrueNAS is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

1.0

CTERA Edge X Series

10%
1 Rating
9.4

TrueNAS

94%
27 Ratings

Likelihood to Recommend

CTERA

This is all about the selling you a "Device" and prices vary greatly between resellers. The devices work well, but the pure cloud solutions need a lot of work.
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iXsystems

For a large, robust, well-secured, and stable storage system, TrueNAS is very well suited. Virtual Machine support is great. Shared filesystems (SMB, NFS, iSCSI, WebDav, AFP) are very well implemented. Time machine support is fantastic; security is very granular. Do not try to use it as a replacement for VMWare... (no migration, etc.)
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Pros

CTERA

  • Standard File Backup
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iXsystems

  • iSCSI Datastores for virtualization.
  • NFS store for unix storage or backups over networking.
  • Very fast performance, sometimes outclassing SSD arrays even in NFS.
  • The ZFS filesystem has given use much greater flexibility.
  • Using their newer servers we could in theory scale to any height of required storage.
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Cons

CTERA

  • SQL Backups just don't work reliably. For us, we lost all of our SQL data backed up through the CTERA Application process. Although the logs indicated a success, that was really not the case. This came close to putting us out of business. Luckily I had taken a genuine SQL backup to a folder. Unfortunately it was a month old. We had to pick-up the pieces from there.
  • Don't use it for file sync and share. There are better products out there i.e. anchorworks.com
  • Support sucks. Good luck with response time and answers that are inconsistent between team members. For example I had to rebuild a VM from scratch. When I re-installed the CTERA client It obviously thought I was adding another device. When I inquired to tech support, one member said "copy the old Data folder" (I still had the old VHD. That did not work). The other directed me to the correct spot to just change the associated folder. The turn-around time was over 24 hours for this simple fix.
  • Documentation, plenty of fodder but no real tech there.
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iXsystems

  • Better explanations of what a 'jail' is.
  • Update the UI to support easier creation or clearer creation of new arrays.
  • More plugin integrations.
  • The ability to run scripts to copy things locally such as to a usb RDX hard drive.
  • Proper USB 3.0 support.
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Pricing Details

CTERA Edge X Series

Starting Price

Editions & Modules

CTERA Edge X Series editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    TrueNAS

    Starting Price

    Editions & Modules

    TrueNAS editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Alternatives Considered

      CTERA

      Unfortunately CTERA does not stack up well if you want a pure cloud BDR. I have use iDrive and Asigra. iDrive has similar support and SQL backup issues. Asigra can vary widely in support and price, but the software is solid.
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      iXsystems

      TrueNas is free and is easy to use. There is no requirement of configuration and other technical details which one has to use when buying a NAS and installing it by oneself. The ease of use and speed of use make TrueNas a better option than investing in hardware, configuring the hardware, and maintenance of the hardware when all this comes free and with easy usability features.
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      Return on Investment

      CTERA

      • NONE, it about put us out of business
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      iXsystems

      • Using a TruNAS integrated solution has reduced support overhead compared to using custom hardware.
      • Being cheaper than full flash storage arrays, this unit allows for a good balance of speed with its use of SSD-based caching drives.
      • The reliability of the hardware/software integration means I spend less time troubleshooting and more time doing business. Coming from a custom-built solution it is apparent that IX Systems has done some extensive testing.
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