What users are saying about
3 Ratings
3 Ratings
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Score 8 out of 100
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 10 out of 100

Likelihood to Recommend

CTERA Edge X Series

This is all about the selling you a "Device" and prices vary greatly between resellers. The devices work well, but the pure cloud solutions need a lot of work.
Lee Taylor | TrustRadius Reviewer

TrueNAS

TrueNAS completely changed how I purchase storage, it will be difficult for me to recommend a different vendor in the future. TrueNAS allows you to purchase storage however you want and will assist you with creating the right type of ZFS configuration for your environment. ZFS is flexible and allows you to add storage in large bundles or one drive at a time. You can mix storage types and sizes in your pool based on what your needs are. This is the perfect storage solution for small to mid sized data centers.
Anonymous | TrustRadius Reviewer

Pros

CTERA Edge X Series

  • Standard File Backup
Lee Taylor | TrustRadius Reviewer

TrueNAS

  • Blazing Fast Storage
  • Exceptional Support
  • Flexible purchasing options
  • Flexible configuration options
Anonymous | TrustRadius Reviewer

Cons

CTERA Edge X Series

  • SQL Backups just don't work reliably. For us, we lost all of our SQL data backed up through the CTERA Application process. Although the logs indicated a success, that was really not the case. This came close to putting us out of business. Luckily I had taken a genuine SQL backup to a folder. Unfortunately it was a month old. We had to pick-up the pieces from there.
  • Don't use it for file sync and share. There are better products out there i.e. anchorworks.com
  • Support sucks. Good luck with response time and answers that are inconsistent between team members. For example I had to rebuild a VM from scratch. When I re-installed the CTERA client It obviously thought I was adding another device. When I inquired to tech support, one member said "copy the old Data folder" (I still had the old VHD. That did not work). The other directed me to the correct spot to just change the associated folder. The turn-around time was over 24 hours for this simple fix.
  • Documentation, plenty of fodder but no real tech there.
Lee Taylor | TrustRadius Reviewer

TrueNAS

  • Veeam Storage Integration
  • More reporting/logging integrated
Anonymous | TrustRadius Reviewer

Alternatives Considered

CTERA Edge X Series

Unfortunately CTERA does not stack up well if you want a pure cloud BDR. I have use iDrive and Asigra. iDrive has similar support and SQL backup issues. Asigra can vary widely in support and price, but the software is solid.
Lee Taylor | TrustRadius Reviewer

TrueNAS

We purchased StoreVirtual appliances 6 months before they announced end of life - we were unable to expand our volumes due to product availability. We used this opportunity to look at different vendors since we needed to configure a new product anyway. Not only did TrueNAS match the performance offered by Pure Storage and Nimble, it did it at a fraction of the cost. We had concerns over using a relatively unknown (to us) product but decided it was worth the risk. The level of support I have received from TrueNAS is beyond what I have received from any other vendor. 24 hours support. Experts available to assist, not only with support issues, but with analysis of logs and configuration changes
Anonymous | TrustRadius Reviewer

Return on Investment

CTERA Edge X Series

  • NONE, it about put us out of business
Lee Taylor | TrustRadius Reviewer

TrueNAS

  • TrueNAS has allowed me to reduce calculation time on all of our BI applications
  • Allowed us to replace a full rack of storage with one appliance and expansion array.
  • Eliminated our reliance on support for an EOL product from HPE.
Anonymous | TrustRadius Reviewer

Pricing Details

CTERA Edge X Series

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TrueNAS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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