Excellent product for small business
August 19, 2022

Excellent product for small business

Peter Johnston | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TrueNAS

I use TrueNAS as the main on-premises storage solution for my organization. My typical use cases involve photo and video media storage for both PC and Mac end-users. I wanted a storage solution that offered both speed and cost effectiveness, and with SSD-based caching, 10GB Ethernet port and available free PCI-E slot, I have a good balance and am able to add additional network connectivity for LAG and teaming as needed.


  • Allows multiple end-user platforms to share data
  • Allows me to leverage plugins, and community developed applications.
  • I can run virtual machines without the need for expensive and complex virtual infrastructure.


  • The configuration of SMB sharing permissions is not as intuitive as it could be.
  • AD integration with multiple DCs does not always fail over to the secondary server.
  • Cost effectiveness
  • Support
  • Resiliency
  • Compatibility with Mac and PC
  • Speed
  • Using a TruNAS integrated solution has reduced support overhead compared to using custom hardware.
  • Being cheaper than full flash storage arrays, this unit allows for a good balance of speed with its use of SSD-based caching drives.
  • The reliability of the hardware/software integration means I spend less time troubleshooting and more time doing business. Coming from a custom-built solution it is apparent that IX Systems has done some extensive testing.
Much cheaper solutions available for small business. Being that TrueNAS software is well regarded and deployed on a large number of different platforms, I get to benefit from a more robust and powerful interface. Other NAS vendors just don't do the software side as well in my experience.

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This small business NAS is the perfect balance of capability and cost. The hardware is fast enough with an enterprise feature set because it's based on TrueNAS and can leverage all of the high-end features not typically seen in SOHO NAS solutions. I also found their support material to be comprehensive and accessible. While the admin console/interface is well laid out and mostly very intuitive, it is more complex than many competing solutions in this price range. This is likely due to the enterprise class feature set so it really isn't avoidable.


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