Customer Focus vs. Odoo eCommerce

Today, with a globalized competition and without truce, a company must evaluate and take into account its size, and use this to analyze which of the tools available in the market is more suited to their needs. If it is a small company, you can improve your customer service by incorporating a chat. But a company of national level must evaluate other aspects like: marketing, tastes, preferences, tendencies, etc. To achieve the effective management of relationships with our customers, this technology provides us with effective tools and easy access.

Incentivized

Odoo eCommerce is best for a business that has to mark its presence at the very beginning, Odoo eCommerce helps a lot managing your revenues and costs at the same time as they have a full-fledged back end ERP product that serves the primary function of keeping a check on profitability and growth as a whole

Incentivized

• Facilitates the interaction between the company and customers, through various communication channels, thanks to the storage of information of interest, such as the needs and preferences for products or services.
• Access data of interest (about the clients, their histories, products, prices, etc.,) from any place with access to the internet
• An extensive knowledge about the clients allows the company to present commercial offers adapted to their needs, so the income is also higher, through a lower sales cycle. The CRM allows to enhance sales and marketing functions.

Incentivized

• Sorting
• Available Goods
• Bucket management
• Replenishment Notifications

Incentivized

• Cost is always an element to consider when purchasing a computer solution, both for the purchase of the software and for its maintenance, many forget about the ongoing support costs that come with software.
• Many systems are backed up automatically through the cloud or through some other solution, but not all. So there is a good chance that the data will be lost. it is therefore necessary to take the safe backup forecasts in the event of any unforeseen occurrence and cause us an unpleasant surprise.
• There is a difference between being served by a real person when making a phone call, to an automated attention system. Sometimes it is good to make the tasks more automatic, but it is also good to have a little personalized help to avoid losing the human value of relationships.

Incentivized

• Data management
• Addition of options
• Extensive options of vendor management

Incentivized

Sales management is based on the management of customer relationships and must be centralized so that its analysis is effective. The data that is collected must be available for the generation of statistics for decision making by the directory. This tool allows us to generate the necessary data to generate results, save time and production cost. The other products did not fit our objectives.

Incentivized

It's cost-friendly and easy to set up, Odoo eCommerce is open so very easy to customize and learn at the same time, and doesn't require big hardware support because of cloud availability. Don't need a big IT team to manage the product. Very user-friendly and adaptable, the aesthetics are very attractive and the data management aspect is also very great.

Incentivized

• With the information available, about the clients, the company can know and segment the markets and develop effective and successful marketing campaigns.
• With the information the employee can develop more personalized relationships with the client.
• This customer service tool facilitated the administrative processes of sales to achieve higher performance and better results in the company.

Incentivized

• It's very efficient
• Cost cutting at its best
• Unique features help explore more business opportunities.

Incentivized