What users are saying about

Customer Focus vs Sku Grid

Customer Focus
7 Ratings
Sku Grid
1 Rating

Customer Focus

7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.4 out of 100

Based on 7 reviews and ratings

Sku Grid

1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 10 out of 100

Based on 1 reviews and ratings

Feature Set Ratings

  • Sku Grid ranks higher in 1 feature set: eCommerce Business Management

Online Storefront

9.2

Customer Focus

92%

Sku Grid

Feature Set Not Supported
N/A
Customer Focus ranks higher in 9/9 features
Customer Focus ranks higher in 9/9 features

Product catalog & listings

9.0
90%
1 Rating
N/A
0 Ratings

Product management

9.0
90%
1 Rating
N/A
0 Ratings

Bulk product upload

10.0
100%
1 Rating
N/A
0 Ratings

Branding

9.0
90%
1 Rating
N/A
0 Ratings

Mobile storefront

9.0
90%
1 Rating
N/A
0 Ratings

Product variations

9.0
90%
1 Rating
N/A
0 Ratings

Website integration

10.0
100%
1 Rating
N/A
0 Ratings

Visual customization

9.0
90%
1 Rating
N/A
0 Ratings

CMS

9.0
90%
1 Rating
N/A
0 Ratings

Online Shopping Cart

9.0

Customer Focus

90%

Sku Grid

Feature Set Not Supported
N/A
Customer Focus ranks higher in 1/1 features
Customer Focus ranks higher in 1/1 features

Checkout user experience

9.0
90%
1 Rating
N/A
0 Ratings

eCommerce Marketing

8.0

Customer Focus

80%

Sku Grid

Feature Set Not Supported
N/A
Customer Focus ranks higher in 2/2 features
Customer Focus ranks higher in 2/2 features

Personalized recommendations

9.0
90%
1 Rating
N/A
0 Ratings

SEO

7.0
70%
1 Rating
N/A
0 Ratings

eCommerce Business Management

9.0

Customer Focus

90%
9.3

Sku Grid

93%
Sku Grid ranks higher in 4/5 features
Sku Grid ranks higher in 4/5 features

Shipping

9.0
90%
1 Rating
N/A
0 Ratings

Custom functionality

9.0
90%
1 Rating
10.0
100%
1 Rating

Multi-site management

N/A
0 Ratings
10.0
100%
1 Rating

Order processing

N/A
0 Ratings
7.0
70%
1 Rating

Inventory management

N/A
0 Ratings
10.0
100%
1 Rating

Attribute Ratings

  • Sku Grid is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

Customer Focus

90%
1 Rating
10.0

Sku Grid

100%
1 Rating

Likelihood to Recommend

Customer Focus

Today, with a globalized competition and without truce, a company must evaluate and take into account its size, and use this to analyze which of the tools available in the market is more suited to their needs. If it is a small company, you can improve your customer service by incorporating a chat. But a company of national level must evaluate other aspects like: marketing, tastes, preferences, tendencies, etc. To achieve the effective management of relationships with our customers, this technology provides us with effective tools and easy access.

Read full review

Marlon Seijas | TrustRadius Reviewer
Marlon Seijas
View all 1 answers on this topic

Sku Grid

Sku Grid does job very well at what it is supposed to do -- monitoring suppliers and syncing changes over to marketplaces. They have some features that are not as useful, like Buy Box Owner, but maybe in the future we will start using it.

Read full review

John Guild | TrustRadius Reviewer
John Guild
View all 1 answers on this topic

Pros

Customer Focus

  • Facilitates the interaction between the company and customers, through various communication channels, thanks to the storage of information of interest, such as the needs and preferences for products or services.
  • Access data of interest (about the clients, their histories, products, prices, etc.,) from any place with access to the internet
  • An extensive knowledge about the clients allows the company to present commercial offers adapted to their needs, so the income is also higher, through a lower sales cycle. The CRM allows to enhance sales and marketing functions.

Read full review

Marlon Seijas | TrustRadius Reviewer
Marlon Seijas
View all 1 answers on this topic

Sku Grid

  • Monitoring price & stock change at a wide variety of suppliers, from Amazon to small stores.
  • Updating price & stock data at eBay just when the price was updated over at the supplier.
  • Letting us do a lot of customizations and configure repricing rules the way we want them to be.

Read full review

John Guild | TrustRadius Reviewer
John Guild
View all 1 answers on this topic

Cons

Customer Focus

  • Cost is always an element to consider when purchasing a computer solution, both for the purchase of the software and for its maintenance, many forget about the ongoing support costs that come with software.
  • Many systems are backed up automatically through the cloud or through some other solution, but not all. So there is a good chance that the data will be lost. it is therefore necessary to take the safe backup forecasts in the event of any unforeseen occurrence and cause us an unpleasant surprise.
  • There is a difference between being served by a real person when making a phone call, to an automated attention system. Sometimes it is good to make the tasks more automatic, but it is also good to have a little personalized help to avoid losing the human value of relationships.

Read full review

Marlon Seijas | TrustRadius Reviewer
Marlon Seijas
View all 1 answers on this topic

Sku Grid

  • Custom support is the main issue -- they need more people.

Read full review

John Guild | TrustRadius Reviewer
John Guild
View all 1 answers on this topic

Pricing Details

Customer Focus

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$249

Starting Price

$50 # of stores and users

Customer Focus Editions & Modules

Edition
Standard$501
Ultimate$991
  1. # of stores and users
Additional Pricing Details
—

Sku Grid

General

Free Trial
Yes
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Starting Price

$14.99 per month

Sku Grid Editions & Modules

Edition
200 Items$14.991
  1. per month
Additional Pricing Details
—

Alternatives Considered

Customer Focus

Sales management is based on the management of customer relationships and must be centralized so that its analysis is effective. The data that is collected must be available for the generation of statistics for decision making by the directory. This tool allows us to generate the necessary data to generate results, save time and production cost. The other products did not fit our objectives.

Read full review

Marlon Seijas | TrustRadius Reviewer
Marlon Seijas
View all 1 answers on this topic

Sku Grid

We have tried DSM Tool, AutoDS, Salefreaks -- they all seem very simple, but their functionality is simple as well, perhaps not enough for advanced users. Sku Grid has a sharp learning curve, but it is far more advanced and more reliable.

Read full review

John Guild | TrustRadius Reviewer
John Guild
View all 1 answers on this topic

Return on Investment

Customer Focus

  • With the information available, about the clients, the company can know and segment the markets and develop effective and successful marketing campaigns.
  • With the information the employee can develop more personalized relationships with the client.
  • This customer service tool facilitated the administrative processes of sales to achieve higher performance and better results in the company.

Read full review

Marlon Seijas | TrustRadius Reviewer
Marlon Seijas
View all 1 answers on this topic

Sku Grid

  • While using it, we have increased the number of sales that we have over at eBay.

Read full review

John Guild | TrustRadius Reviewer
John Guild
View all 1 answers on this topic

Screenshots

Customer Focus

—

Sku Grid

Add comparison