TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Customer Focus

    Score9.6 out of 10
    N/ACustomer Focus is solution that includes order management, inventory management, warehousing, CMS, E-mail marketing, CRM, and general accounting functions. E-Commerce web stores are also included in the solution.

    $50

    # of stores and users

    Tilda

    Score10 out of 10
    N/ATilda website builder helps users build websites for business and media. With Tilda users can create long forms and articles, as well as landing pages, websites, blogs and all other kinds of content oriented web projects.

    $15

    per month

    Pricing
    Customer FocusTilda
    Editions & Modules
    Standard
    $50
    # of stores and users
    Ultimate
    $99
    # of stores and users
    Personal
    $15
    per month
    Business
    $25
    per month
    Offerings
    Pricing Offerings
    Customer FocusTilda
    Free Trial
    YesNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$249 Site setup and trainingNo setup fee
    Additional Detailsโ€”โ€”
    More Pricing Information
    Features
    Customer FocusTilda
    Online Storefront
    Comparison of Online Storefront features of Customer Focus and Tilda
    Feature
    Customer Focus
    9.2
    1 Ratings
    16% above category average
    Tilda
    -
    Ratings
    Product catalog & listings9.01 Ratings00 Ratings
    Product management9.01 Ratings00 Ratings
    Bulk product upload10.01 Ratings00 Ratings
    Branding9.01 Ratings00 Ratings
    Mobile storefront9.01 Ratings00 Ratings
    Product variations9.01 Ratings00 Ratings
    Website integration10.01 Ratings00 Ratings
    Visual customization9.01 Ratings00 Ratings
    CMS9.01 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Customer Focus and Tilda
    Feature
    Customer Focus
    9.0
    1 Ratings
    16% above category average
    Tilda
    -
    Ratings
    Checkout user experience9.01 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Customer Focus and Tilda
    Feature
    Customer Focus
    8.0
    1 Ratings
    4% above category average
    Tilda
    -
    Ratings
    Personalized recommendations9.01 Ratings00 Ratings
    SEO7.01 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Customer Focus and Tilda
    Feature
    Customer Focus
    9.0
    1 Ratings
    11% above category average
    Tilda
    -
    Ratings
    Shipping9.01 Ratings00 Ratings
    Custom functionality9.01 Ratings00 Ratings
    Security
    Comparison of Security features of Customer Focus and Tilda
    Feature
    Customer Focus
    -
    Ratings
    Tilda
    9.1
    1 Ratings
    10% above category average
    Role-based user permissions00 Ratings9.11 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Customer Focus and Tilda
    Feature
    Customer Focus
    -
    Ratings
    Tilda
    8.2
    1 Ratings
    5% above category average
    API00 Ratings9.11 Ratings
    Internationalization / multi-language00 Ratings7.31 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Customer Focus and Tilda
    Feature
    Customer Focus
    -
    Ratings
    Tilda
    8.3
    1 Ratings
    6% above category average
    WYSIWYG editor00 Ratings9.11 Ratings
    Code quality / cleanliness00 Ratings9.11 Ratings
    Admin section00 Ratings9.11 Ratings
    Page templates00 Ratings9.11 Ratings
    Library of website themes00 Ratings9.11 Ratings
    Mobile optimization / responsive design00 Ratings4.51 Ratings
    Web Content Management
    Comparison of Web Content Management features of Customer Focus and Tilda
    Feature
    Customer Focus
    -
    Ratings
    Tilda
    5.5
    1 Ratings
    31% below category average
    SEO support00 Ratings9.11 Ratings
    Availability / breadth of extensions00 Ratings4.51 Ratings
    Community / comment management00 Ratings2.71 Ratings
    Best Alternatives
    Customer FocusTilda
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Umbraco CMS
    Score7 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    Square Online
    Score7.7 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    RWS Tridion Sites
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Customer FocusTilda
    Likelihood to Recommend
    9.0
    (1 ratings)
    9.1
    (2 ratings)
    User Testimonials
    Customer FocusTilda
    Likelihood to Recommend
    Customer Focus, Inc.
    Today, with a globalized competition and without truce, a company must evaluate and take into account its size, and use this to analyze which of the tools available in the market is more suited to their needs. If it is a small company, you can improve your customer service by incorporating a chat. But a company of national level must evaluate other aspects like: marketing, tastes, preferences, tendencies, etc. To achieve the effective management of relationships with our customers, this technology provides us with effective tools and easy access.
    Incentivized
    Read full review
    Tilda Publishing
    Tilda is very well suited for designers and artists who are aiming for an easy, fast, and creative website builder. Either for personal use or for a clientโ€™s work, Tilda is just what you need, if you want a blank canvas with almost full freedom to create the craziest animations and designs. I wouldnโ€™t say there is a less appropriate scenario, since Tilda can be very flexible for anyone whoโ€™s looking to create a website. There are templates in a large gallery, as well as a huge support feature that shows tutorials and examples.
    Read full review
    Pros
    Customer Focus, Inc.
    • Facilitates the interaction between the company and customers, through various communication channels, thanks to the storage of information of interest, such as the needs and preferences for products or services.
    • Access data of interest (about the clients, their histories, products, prices, etc.,) from any place with access to the internet
    • An extensive knowledge about the clients allows the company to present commercial offers adapted to their needs, so the income is also higher, through a lower sales cycle. The CRM allows to enhance sales and marketing functions.
    Incentivized
    Read full review
    Tilda Publishing
    • Landing pages builder
    • Lead collection
    Incentivized
    Read full review
    Cons
    Customer Focus, Inc.
    • Cost is always an element to consider when purchasing a computer solution, both for the purchase of the software and for its maintenance, many forget about the ongoing support costs that come with software.
    • Many systems are backed up automatically through the cloud or through some other solution, but not all. So there is a good chance that the data will be lost. it is therefore necessary to take the safe backup forecasts in the event of any unforeseen occurrence and cause us an unpleasant surprise.
    • There is a difference between being served by a real person when making a phone call, to an automated attention system. Sometimes it is good to make the tasks more automatic, but it is also good to have a little personalized help to avoid losing the human value of relationships.
    Incentivized
    Read full review
    Tilda Publishing
    • Breakpoints
    • Fonts
    • Plugins all in Russian
    Read full review
    Alternatives Considered
    Customer Focus, Inc.
    Sales management is based on the management of customer relationships and must be centralized so that its analysis is effective. The data that is collected must be available for the generation of statistics for decision making by the directory. This tool allows us to generate the necessary data to generate results, save time and production cost. The other products did not fit our objectives.
    Incentivized
    Read full review
    Tilda Publishing
    Incentivized
    Read full review
    Return on Investment
    Customer Focus, Inc.
    • With the information available, about the clients, the company can know and segment the markets and develop effective and successful marketing campaigns.
    • With the information the employee can develop more personalized relationships with the client.
    • This customer service tool facilitated the administrative processes of sales to achieve higher performance and better results in the company.
    Incentivized
    Read full review
    Tilda Publishing
    • Positive: great number of visitors
    • Positive: visitors being in awe with the animations and creative style
    • Positive: Clients reaching out us to create more websites for them
    Read full review
    ScreenShots

    Tilda Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot