RegOnline by Cvent (Discontinued) vs. Opendate

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
RegOnline by Cvent (Discontinued)
Score 7.8 out of 10
N/A
RegOnline is part of the Cvent Event Cloud, a comprehensive software platform to help you plan, promote, manage and measure your meetings and events. It will be retired December 2019 and from April 2019 new customers will be onboarded to Cvent Event Management.N/A
Opendate
Score 9.1 out of 10
Small Businesses (1-50 employees)
Opendate is a live music management and ticketing operating system built for independent music venues. Opendate is designed to remove the friction and inefficiency of managing spreadsheets and calendars. Venues, agents, and managers can optimize their workflows by working in one system to accomplish everything needed to put on a show, from offers to ticketing to finances. Opendate also offers customers a branded mobile app, a new website and dedicated (human) support.
$0
Pricing
RegOnline by Cvent (Discontinued)Opendate
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
RegOnline by Cvent (Discontinued)Opendate
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFor ticketing customers there is no fee for the venue management software, website and mobile app. In some cases, Opendate will pay the customer an annual bonus based on ticket performance. Contact sales for more information.
More Pricing Information
Community Pulse
RegOnline by Cvent (Discontinued)Opendate
Features
RegOnline by Cvent (Discontinued)Opendate
Virtual Event
Comparison of Virtual Event features of Product A and Product B
RegOnline by Cvent (Discontinued)
-
Ratings
Opendate
9.1
1 Ratings
14% above category average
Registration, RSVP, and ticketing00 Ratings9.11 Ratings
Best Alternatives
RegOnline by Cvent (Discontinued)Opendate
Small Businesses
Whova
Whova
Score 9.4 out of 10
Whova
Whova
Score 9.4 out of 10
Medium-sized Companies
Whova
Whova
Score 9.4 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
Enterprises
Whova
Whova
Score 9.4 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
RegOnline by Cvent (Discontinued)Opendate
Likelihood to Recommend
8.0
(6 ratings)
9.1
(1 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
RegOnline by Cvent (Discontinued)Opendate
Likelihood to Recommend
Cvent
RegOnline is a great tool for multi-track events. It is very user friendly and the software makes it easy to set up multiple tracks. It's even easy to check the progress of your event and make changes without impacting the registration process. The ability to collect data that can be taken back to the C-suite is also nice.
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Opendate
We migrated from another ticketing company and Prism. Opendate combined the best of both and the data we unlocked by those two systems has helped guide our marketing efforts and increased our revenue per show. We have excellent customization on the ticketing which helps us better understand the financials of each show. It's the first time our entire team (talent, marketing, production and finance) all are on one system that works for each of us. The product can improve in some of its more advanced functionality such as more robust permissioning and event-level customization
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Pros
Cvent
  • RegOnline is able to handle credit card payments, cashing out once per month by sending a check to me (paid to the university) via mail. This was the main reason that we needed the site, and it is it's best feature.
  • Customizable options were added this year, and though a little confusing at first they have been great at adding additional details in headers on pages (on pages that I formerly was unable to provide additional instructions).
  • The registration system itself has been useful for managing registrants, and being able to easily update those who still chose to pay 'offline' via check or wire transfer (allowing me to still easily see all paid participants).
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Opendate
  • Manages our calendar clearly
  • Increased revenue
  • Centralizes all our processes
Read full review
Cons
Cvent
  • You can't easily access a registration unless you click on the edit pencil. It appears that the title of the event is linked but if you click on it you always get an error message. This appearance of being linked should be removed because it causes frustration. Same with the event number. It appears to be a link that can be opened but it goes to the same error message.
  • RegOnline did a big change about 18 months ago which wreaked havoc with registrations. A lot of functionality was lost and it took about a year for them to recover from that. At that time, our education and conferences department got so frustrated, we starting using another registration platform which was not a good experience either and then in early 2018 switched to Cvent.
  • It isn't easy to get in touch with support.
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Opendate
  • Seated shows could have additional functionality
  • Additional permission options
  • Single sign on
Read full review
Support Rating
Cvent
We've never had an issue they couldn't resolve in one phone call.
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Opendate
No answers on this topic
Alternatives Considered
Cvent
The Department also uses RegFox for training events as well as conferences. One of the main reasons they use RegFox is because of the price, it only charges $0.99 per registration whereas RegOnline charges $3.55 per registration. Because we are a state agency, that can make a big difference to our budget. That being said it is easier to build multi-track events in RegOnline.
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Opendate
The customer support we have received from Opendate is unmatched. We have multiple points of contact and when we make suggestions they are frequently implemented in quick order. The pricing is competitive and the flexibility we have in the product is great. Most importantly, rather than using 3 or 4 different systems our entire venue is ran out of Opendate
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Return on Investment
Cvent
  • Everyone has been incredibly happy being able to pay on credit card! Prior to RegOnline, our only payment options were by check, money order, or wire transfer. I personally had to deposit many, many more personal checks to the university on behalf of participants. So participants have been happy with the credit card option (it was requested by many every year until the switch to RegOnline), but it also has been very helpful at saving me time as well.
  • The negative impact has been that we had a free registration page set up prior to RegOnline, that we dropped fully. So while some participants still pay by check or wire transfer, we still must pay the 'per participant' fee even for participants not paying through RegOnline.
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Opendate
  • Increased our revenue per show by centralizing our upgrades on one platform and better understanding our buyers
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ScreenShots

Opendate Screenshots

Screenshot of Settlement example from Opendate's financial tools for live music events.Screenshot of Show advance example from Opendate's event management tools.Screenshot of Offers example from Opendate's venue management tools.Screenshot of Calendar example from Opendate's venue management tools including holds, confirms and on-sale events.