Cylance Smart Antivirus vs. Trend Micro InterScan VirusWall (discontinued)

Cylance Smart Antivirus is well suited for the typical office user. It can be very restrictive if you do not tune it properly and can cause many issues. When tuned and set up properly it is appropriate for 95% of use cases. The last 5% are ones that have the capabilities of bringing an organization down if it is not tuned properly.

Incentivized

Overall, Trend Micro InterScan VirusWall is a solid product for the cost. I have used their support several times and their support engineers are well rounded and very knowledgeable. They know the product inside and out. I have used other products in the past for security on endpoints, like Webroot, and will never go back after using Trend Micro InterScan VirusWall.

Incentivized

• Blocking Scripts
• Stopping remote exploits
• easy to install

Incentivized

• Admin console is easy to use
• Light and does not take resources away from PCs and servers
• Excellent customer service

Incentivized

• Better functionality to whitelist on the Application.
• Easier to setup Mobile Settings
• Easier to understand logs

Incentivized

Cylance was the first AI scanning-based AV on the market. While Webroot was competitive we found Cylance to be the better solution.

Incentivized

Trend Micro InterScan VirusWall is lightweight and does not impact performance on a PC or server. It can be installed on both PC and Mac. I have used Webroot in the past and it had a significant impact on performance of PCs and servers. ESET does a good job for home use but I have not used it for business.

Incentivized

• Too much time to manage.
• Too many false positives.
• Too much lost productivity.

Incentivized

• I believe that is has already paid for itself protecting our network
• I have not came across anything negative or that has impacted the company in a negative way
• Positive would definitely be top-notch support

Incentivized