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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cynet 360

    Score7.9 out of 10
    N/ANew York based Cynet offers their XDR platform Cynet 360, which monitors endpoints and networks, correlates and analyzes suspicious behavior, and provides automated remedial protection and manual remediation guidance to contain and eliminate cyber attackers.N/A

    TeamViewer DEX

    Score8.8 out of 10
    N/AThe TeamViewer DEX platform is a cloud-native, real-time, autonomous DEX solution that fixes digital worker experience issues before they impact users. It aims to remove friction from IT operations, improve compliance, and help IT deliver personalized digital experiences by bringing the user front and centre in the decision-making process.​N/A
    Pricing
    Cynet 360TeamViewer DEX
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cynet 360TeamViewer DEX
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cynet 360TeamViewer DEX
    Considered Both Products
    Cynet
    No answer on this topic
    TeamViewer
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    4 Answers
    No answers on this topic
    Delivers good value for the price
    80%
    Delivers good value for the price
    4 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    Cynet 360TeamViewer DEX
    Small Businesses
    Microsoft Defender XDR
    Score8.7 out of 10
    No answers on this topic
    Medium-sized Companies
    InsightIDR
    Score8.6 out of 10
    Catchpoint
    Score8.5 out of 10
    Enterprises
    Microsoft Defender XDR
    Score8.7 out of 10
    Nexthink
    Score7.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cynet 360TeamViewer DEX
    Likelihood to Recommend
    8.2
    (5 ratings)
    -
    (0 ratings)
    User Testimonials
    Cynet 360TeamViewer DEX
    Likelihood to Recommend
    Cynet
    All type of malicious attacks on endpoints whether it is known threat or unknown. Better ransomware & zero-day coverage.It helps organization with deeper visibility in to security incidents,unmatched protection & incident response service.
    Incentivized
    Read full review
    TeamViewer
    When we are needing to patch workstations for zero-day vulnerabilities or security risks, Explorer is our go-to tool to push out those settings quickly. We have a TeamViewer DEX server stood up in our DMZ to communicate with the workstations outside of our VPN, so we can push those settings or patches to devices without needing them to attach to our network. It's really nice to be able to communicate with the computers that rarely connect to our corporate network and ensure that they are still protected. We do have the TeamViewer Client installed on all of our internal servers in order to get inventory and licensing information, but we don't typically utilize the TeamViewer software on the servers for much else. A different team handles those computers and often requires change management, so expedited changes don't happen often there. Standard deployment and patching tools do the job.
    Incentivized
    Read full review
    Pros
    Cynet
    • Lots of information to analyze
    • Strong services expertise
    • Comprehensive host information analysis
    Incentivized
    Read full review
    TeamViewer
    • Extremely quick responses from Explorer provides immediate feedback
    • Automated software reclaim for unused software keeps our licensing costs down
    • Guaranteed State gives us peace of mind that our required policy settings will remain intact
    • Experience gives an in-depth insight into proactive performance troubleshooting
    Incentivized
    Read full review
    Cons
    Cynet
    • Glitches in the dashboard, some alerts don't reflect.
    • UI is a little complex..
    Incentivized
    Read full review
    TeamViewer
    • They currently don't have all of their products incorporated into the web interface, meaning that we need a separate administration console for using their Shopping product.
    • The TeamViewer DEX Exchange is an online repository for common or useful instructions, but it is still a bit lacking. New instructions aren't published very often.
    • Writing your own custom instructions for Explorer has a bit of a learning curve if you aren't already familiar with SQL queries or their SCALE language. There is published documentation for SCALE, but I'd like to see them add a basic functionality course to their online training portal.
    Incentivized
    Read full review
    Usability
    Cynet
    No answers on this topic
    TeamViewer
    TeamViewer DEX has plenty of features and functionality right out of the box. They offer an Exchange web portal where you can go to download new product packs as they become available through consulting engagements and customer requests. Sometimes you might need to do something more specific or customized than what is available to everyone, and that's when your own knowledge is put to the test. Being able to write your own SCALE code would be invaluable, but takes a while to learn if you aren't already familiar with SQL, PowerShell, or a few other popular languages. Making it your own can definitely take some work, but it's worth it in the end.
    Incentivized
    Read full review
    Alternatives Considered
    Cynet
    It's simply better, more robust, easier to use user interface, better CyOps support, packaged solution without needing all the add-ons of the noted solutions.
    Incentivized
    Read full review
    TeamViewer
    Microsoft has good intentions, but they are often late to the table. On more than one occasion, we have seen Microsoft incorporate a new feature into their own products, but it's something that TeamViewer had already been offering for a year or more. By the time Microsoft adds a new feature, it has already been in our toolbox and even then doesn't seem to have all of the additional functionality that we get from the TeamViewer software. Currently, we're starting to see Microsoft's push for endpoint performance analytics, which TeamViewer DEX has already done impressively for some time now.
    Incentivized
    Read full review
    Return on Investment
    Cynet
    • Protected us from advanced threats.
    Incentivized
    Read full review
    TeamViewer
    • Being able to deploy configuration changes while devices are off-network was a real-life-saver for us during the sudden work-from-home scenarios we faced during the pandemic.
    • Reclaiming unused software licenses has provided some additional budget to use towards other products, and helps us to justify the cost of what we already have.
    • Using Experience to proactively troubleshoot performance issues not only reduces the number of help desk tickets but also provides a better work environment for our employees.
    Incentivized
    Read full review
    ScreenShots

    TeamViewer DEX Screenshots

    Screenshot of Installed ApplicationsScreenshot of Content Distribution OverviewScreenshot of Experience Analytics OverviewScreenshot of Experience Analytics PerformanceScreenshot of Experience Analytics NetworkScreenshot of DEX Intelligence Insights