What users are saying about
1 Ratings
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Score 4.5 out of 100
47 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

D3 Security

D3 is clearly tailoring their approach to large organizations with a significant geographical footprint who are largely in need of a tool that provides robust analytics and activity graphing to analyze productivity and supervisory efficiency at the executive level. However, small to medium-sized organizations and those with narrow geographical footprints may find the investment vastly more expensive than the return. The implementation of minimum purchasing guidelines means that smaller departments will be forced into purchasing tools they have little to no use for, and medium-size departments will be paying a high price for features they do find helpful but could get elsewhere for a substantially lower price. Additionally, small to medium-sized users may find that D3's focus on large organizational level tools is less helpful than some smaller competitor's software which provides a number of capabilities with more operational relevance for environments like office buildings, college campuses, university police departments, and housing associations.Overall, I would recommend D3 to large organizations who have need of the advanced tools included in their more expensive modules. The lack of some smaller levels of customization, 1st line operational features, and the high-end user interface is less important at that level of implementation.
Anonymous | TrustRadius Reviewer

LogRhythm NextGen SIEM Platform

I will say that the LogRhythm NextGen SIEM Platform is well suited for an organization that is not very big but has multiple log sources. Or a lot of non-technical employees who do not know how to code or do write custom queries. Typically it is a good fit for universities and mid-range startups. This has an excellent interface, dashboard, useful for managing roles, but it doesn't provide the level of customization that a technical person with knowledge of coding probably would prefer. Software like Splunk and Elastic Search are much more flexible in terms of the granularity of the search.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Security Information and Event Management (SIEM)

D3 Security
LogRhythm NextGen SIEM Platform
8.6
Centralized event and log data collection
D3 Security
LogRhythm NextGen SIEM Platform
9.5
Correlation
D3 Security
LogRhythm NextGen SIEM Platform
9.1
Event and log normalization
D3 Security
LogRhythm NextGen SIEM Platform
8.7
Deployment flexibility
D3 Security
LogRhythm NextGen SIEM Platform
8.3
Integration with Identity and Access Management Tools
D3 Security
LogRhythm NextGen SIEM Platform
7.9
Custom dashboards and views
D3 Security
LogRhythm NextGen SIEM Platform
9.2
Host and network-based intrusion detection
D3 Security
LogRhythm NextGen SIEM Platform
7.5

Pros

D3 Security

  • Report creation tool is comprehensive and provides considerable options to attach information, pictures, documents, and create links between cases.
  • D3 provides seamless ability for Dispatch to create a report and provide details and information, and officers in the field to complete it with greater detail.
  • Guard tour tracking and reporting allow easy access to records showing officer presence at critical locations and times and access to hazardous conditions reported during tours.
  • End user interface has been improved over previous versions.
  • High-end workflow, threat assessment, incident response, and analytics tools are available. This is where most of D3's value exists vs. competitors in a similar price range.
Anonymous | TrustRadius Reviewer

LogRhythm NextGen SIEM Platform

  • LogRhythm is a great SIEM to learn content on because the building blocks are very intuitive and easy to implement. All of the concepts relevant to content development are literally represented as drag and drop building blocks that can be easily manipulated.
  • The statistical building blocks contain powerful anomaly detection capabilities that are extremely difficult to implement in other SIEMs or not possible at all.
  • LogRhythm does better event classification than any other SIEM by far. My team typically drops all classification schemes from default installations of SIEMs and rebuilds them from scratch. I can actually use LogRhythms event classifications in rules without worrying about excessive partial matches or correlating unwanted events.
Joel Eng | TrustRadius Reviewer

Cons

D3 Security

  • The Administration user interface is arcane, confusing, frustrating to use, and is not well supported with comprehensive training and help documentation.
  • D3 does not appear to have substantial customization options for the UI, dispatch, reporting, or guard tour screens when compared to some of their competitors. If it does, the Admin tool does not make it as clear, or simple, to affect these changes as their competitors do.
  • D3 Customer Support has not been particularly responsive to training needs. Multiple promises to provide training and video demonstrations for officers have been unsuccessful. Only a request for Administration training has been provided after several requests and was largely a "one size fits all" presentation. An interactive training environment that visually walks users through the use of all features in a module would be helpful.
  • Case and entity linking, as well as a live search of database entries from previous reports in case management, is not as well implemented compared to some of their competitors. There is room for improvement in this regard, and I expect D3 will do so in future versions.
  • Implementation of server upgrades and/or version changes have not been managed smoothly. Recent technical upgrades resulted in a multi-day disruption of D3 usability due to extreme slowness, as well as several modules not functioning properly for multiple days. Followup in the aftermath of the upgrade was nonexistent and we had to reach out regarding the chronic slowdowns and module issues, which they seemed to already be aware of. The solution to most of these issues was accomplished by the end-user and could have been communicated prior to the upgrade to mitigate most of these issues. It was not.
  • They have been aggressive in marketing additional modules and features. It is unfortunate that they have not been nearly as aggressive and responsive in follow-up when supporting their product and providing training and client outreach when there isn't an additional financial incentive for them to do so.
  • The program is not well tailored for small to medium-sized departments and lacks features which are provided by software developed with input from end-users who work in this industry. The lack of several small, and easily implemented, features which are tremendously helpful to the average security department reduces cost-to-value of this program considerably.
  • The annual subscription for D3 is comparable to other large competitor suites, but vastly more expensive than some lesser advertised competing software that offers greater customization, more intuitive UI and Administration, modules and features D3 does not offer, and often includes free features that D3 charges a high price for.
Anonymous | TrustRadius Reviewer

LogRhythm NextGen SIEM Platform

  • While searching for log events is quick, the interface isn't as user-friendly as other SIEM products.
  • Many of the administrative/management functions are only available through the full LogRhythm desktop console, not through the web console.
  • The LogRhythm agent, when used for FIM and RIM, is very memory intensive.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

D3 Security

No score
No answers yet
No answers on this topic

LogRhythm NextGen SIEM Platform

LogRhythm NextGen SIEM Platform 9.0
Based on 1 answer
LogRhythm is focused on SIEM. That is their core business. Cost of operations, feature set and ease of use. The Log Rhythm support team is outstanding. Overall reliability is good. Reporting module needs some improvement and LR is promising that there will be significant improvements in future releases.
James Harrison | TrustRadius Reviewer

Usability

D3 Security

No score
No answers yet
No answers on this topic

LogRhythm NextGen SIEM Platform

LogRhythm NextGen SIEM Platform 8.0
Based on 2 answers
LogRhythm does a rather decent job of making the functionality advanced (allowing for advanced keyword & field searching, use of "AND" as well as "OR" statements in the search bar) while keeping it accessible (by not requiring a specific syntax to do quick searches). This combined with a user interface that has headings and labels that are intuitive is very helpful.
Anonymous | TrustRadius Reviewer

Support Rating

D3 Security

No score
No answers yet
No answers on this topic

LogRhythm NextGen SIEM Platform

LogRhythm NextGen SIEM Platform 8.0
Based on 18 answers
Support has always been fantastic for this product compared to many other support providers I've worked with. They are always very friendly and seem to be well trained and knowledgeable and never have to wait long for a solution. We usually get the issue fixed in the first call, but also we really haven't had to use support a ton so that's also a plus
Anonymous | TrustRadius Reviewer

Implementation Rating

D3 Security

No score
No answers yet
No answers on this topic

LogRhythm NextGen SIEM Platform

LogRhythm NextGen SIEM Platform 8.0
Based on 3 answers
  • Buy professional services.
  • Buy and implement the system if possible.
  • Remember that the end point log configuration may require other teams in your company to assist you in getting the desired logs from all resources.
  • Attend the end user and daily operations training after a period of usage so you are not overwhelmed with information on concepts not yet seen.
  • Don't be afraid to call for help during your first months of use.
  • Don't close any ticket until you are sure the expected results are verified.
  • Use the community forums to discuss issues with your peers.
  • Watch the training videos offered by L R University.
James Harrison | TrustRadius Reviewer

Alternatives Considered

D3 Security

No answers on this topic

LogRhythm NextGen SIEM Platform

LogRhythm was simpler to set up and configure as well as extract information from. It also was less intrusive in terms of how many appliances were needed to implement. We were up and running within 5 hours to start accepting log sources. We selected LogRhythm as well since support is based in the USA in Colorado.
Anonymous | TrustRadius Reviewer

Return on Investment

D3 Security

  • D3 has provided the documentation and reporting functions needed to deal with numerous false claims and economically based accusations of hazardous conditions.
  • D3 has provided us with searchable records and documentation that have been useful in court, as well as in several studies and projects analyzing vulnerabilities and hot spots in and around our location.
  • D3 has proven more expensive than some competitors which are better positioned to support our operations and has recently skyrocketed in price due to minimum purchase requirements being doubled since our last renewal.
Anonymous | TrustRadius Reviewer

LogRhythm NextGen SIEM Platform

  • The ability to search through logs in a centralized location really helps us to provide RCA (Root Cause Analysis) to management for outages. This helps us to quickly identify the cause of outages and thus saves money due to reduced downtime.
  • Being able to configure the alarms to provide real-time notification (and responses) to security events helps to prevent potential loss due to compromises (such as a fraudulent wire transfer).
  • The initial investment in LogRhythm SIEM is somewhat expensive, however, the appliance is built to your specific needs so you won't have to constantly be upgrading the device as your company grows.
Anonymous | TrustRadius Reviewer

Pricing Details

D3 Security

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

LogRhythm NextGen SIEM Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

D3 Security
4.5
LogRhythm NextGen SIEM Platform
7.7

Likelihood to Renew

D3 Security
LogRhythm NextGen SIEM Platform
9.0

Usability

D3 Security
LogRhythm NextGen SIEM Platform
8.0

Support Rating

D3 Security
LogRhythm NextGen SIEM Platform
8.0

Implementation Rating

D3 Security
LogRhythm NextGen SIEM Platform
8.0

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