Dalet Pyramid vs. PIMworks

When our library closed for Covid, we had to create systems that allowed for remote holds to be placed on items, which had never been utilized before. none of our staff was in the same area, so collaborating on the media storm we wanted to make took a lot of moving parts. We were able to work together to build a media blitz locally as well as create internal protocols with these tools.

Incentivized

PIMworks is a very good eCommerce based Product information management software. I have had a very good experience with it so far. Using PIMworks, it is very straightforward to define workflows and also create channel complaint content. The automatic content enrichment feature is very good as it fetches top-performing content from multiple web sources and enriches our overall product and catalog content.

Incentivized

• Web and mobile based functionality.
• Video editing in a web portal.
• Creating a platform for media management off-site.

Incentivized

• Instant product data syndication.
• Integrations with multiple channels and marketplaces.
• Centralized repository for managing product information.

Incentivized

• Video editing was difficult interface for some staff.
• AI indexing often got confused on multiple similar files.
• Less technically inclined staff members had to be helped quite a bit.

Incentivized

• I would like to see the overall implementation be done in a quicker fashion.
• Vendor profile management could be better.
• Sometimes while bulk importing product data, the platform becomes slow.

Incentivized

I love the deep functionality of Adobe's suite, but it suffers from being app-driven and localized. This has always hampered me even when I'm not dealing with covid problems. The web functionality of Dalet really set it apart from everything else we used in on-the-go abilities. If we didn't have this, I don't think our Covid policies would have worked and gotten buy-in from the community.

Incentivized

• Community outreach was a breeze.
• Working with our team was easy despite distance.
• Allowed us to modernize practices.

Incentivized

• Using PIMworks we have been able to reduce our time to market.
• Our customer's product experience has greatly improved, helping us retain them better.
• We have reduced our operating costs by around 25% after the introduction of PIMworks.

Incentivized