Dalet Pyramid vs. SAP NetWeaver BPM

When our library closed for Covid, we had to create systems that allowed for remote holds to be placed on items, which had never been utilized before. none of our staff was in the same area, so collaborating on the media storm we wanted to make took a lot of moving parts. We were able to work together to build a media blitz locally as well as create internal protocols with these tools.

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It is well suited when we need to integrate business processes with SAP ERP and SAP CRM - the solution can be integrated with business rules/procedures defined in SAP ERP/CRM and NetWeaver can be used to monitor the rules and flag off exceptions. When there are multiple workflows running, it tends to slow down running of these processes. Also, it entirely depends on SAP portal for it to run efficiently.

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• Web and mobile based functionality.
• Video editing in a web portal.
• Creating a platform for media management off-site.

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• Virtual paper trail. Iterations of process and current documentation are all stored as "artifacts", leaving a great trail.
• Configuration of users. BPM somewhat magically determines which users will be impacted and automates rules.
• A pro (that is also a con) is the design interface. If you know what you are doing, it is incredibly powerful and malleable.

• Video editing was difficult interface for some staff.
• AI indexing often got confused on multiple similar files.
• Less technically inclined staff members had to be helped quite a bit.

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• Live readings would be nice.
• Easier to maneuver
• Work with all systems with the press of one keystroke

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As a big fan of SAP in general, the BPM solution fits right in with all the other things SAP does well, and does it with incredible efficiency

We have our own tech support for systems, I would say they probably could use more training on it, I don't really think it's anything regarding the SAP system, but more the knowledge they have on the system itself. It seems to take longer for them to fix any issues we may come across.

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I love the deep functionality of Adobe's suite, but it suffers from being app-driven and localized. This has always hampered me even when I'm not dealing with covid problems. The web functionality of Dalet really set it apart from everything else we used in on-the-go abilities. If we didn't have this, I don't think our Covid policies would have worked and gotten buy-in from the community.

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I found the initial setup of NetWeaver is much simpler than other products especially in an SAP environment where we have SAP ERP/HRM/CRM as it can be well integrated with other SAP products. The only drawback is the need/dependency on SAP Portal. It is better suited in an environment where SAP ERP is running.

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• Community outreach was a breeze.
• Working with our team was easy despite distance.
• Allowed us to modernize practices.

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• Helped us harness integrated benefit from having SAP ERP/CRM by leveraging NetWeaver to define business processes/rules and monitor exceptions
• Did not have any negative experience except for the fact that at times when multiple rules run, it can be somewhat slow

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info