TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Darktrace

    Score8.3 out of 10
    N/ADarktrace AI interrupts in-progress cyber-attacks, including ransomware, email phishing, and threats to cloud environments. It's able to detect and establish baselines for your organization so it can make the distinction between what is and what isn't normal network activity for your organization. This allows it to tackle complex cyber-attacks as they happen and prevent future cyber-attacks from happening.N/A

    Digital Shadows

    Score7.8 out of 10
    N/ASan Francisco-based Digital Shadows presents a vulnerability management solution.N/A
    Pricing
    DarktraceDigital Shadows
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DarktraceDigital Shadows
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DarktraceDigital Shadows
    Considered Both Products
    Darktrace
    No answer on this topic
    Digital Shadows
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    9 Answers
    No answers on this topic
    Delivers good value for the price
    86%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    90%
    Happy with the feature set
    9 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    8 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    10 Answers
    No answers on this topic
    Best Alternatives
    DarktraceDigital Shadows
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    SolarWinds NetFlow Traffic Analyzer (NTA)
    Score8.6 out of 10
    Tenable Nessus
    Score8.8 out of 10
    Enterprises
    SolarWinds NetFlow Traffic Analyzer (NTA)
    Score8.6 out of 10
    Tenable Vulnerability Management
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DarktraceDigital Shadows
    Likelihood to Recommend
    8.0
    (13 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    9.7
    (2 ratings)
    10.0
    (1 ratings)
    Usability
    6.5
    (3 ratings)
    9.0
    (1 ratings)
    Support Rating
    7.0
    (3 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    DarktraceDigital Shadows
    Likelihood to Recommend
    Darktrace
    Darktrace is a product well suited for the vast majority of infrastructures and helps monitoring and responding to threats based on the network in a very elastic way. This is a product based on on-premise infrastructures that hosts its machines locally, of course it can be technically difficult to monitor an entire On-Cloud infrastructure but even there there's room for sensors and monitoring, not to mention the SaaS and mail integration that completes the product.
    Incentivized
    Read full review
    Digital Shadows
    DS is fantastic for big and large-medium companies, it has many very featured functions and works very well. It's a little bit expensive for small and little-medium companies.
    Incentivized
    Read full review
    Pros
    Darktrace
    • Uses it Al model UEBA to detect anomalies in the behaviour of not only the users in a corporate network but also the routers, servers, and endpoints in that network.
    • Provides a visualisation of both egress and outbound network traffics flowing in and out of the organisation.
    • Darktrace comes with it autonomous AI model detection and responses capabilities.
    • Darktrace as an AI next generation NDR solution, prevents ,contains and quarantines malicious traffics from and into the corporate network.
    Read full review
    Digital Shadows
    • We found company emails used for personal uses.
    • We found internal documents in deep web.
    • We found news and information about the company managers on social media not delivered by the company.
    Incentivized
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    Cons
    Darktrace
    • There are few areas that I would say need to be improved; their customer support portal allows you to log tickets with any suggestions or things you feel the product is missing, and they will generally show you how to achieve what you want, or in some cases, introduce it as a feature in a later update.
    Incentivized
    Read full review
    Digital Shadows
    • I'd like to have still more features for searching on social media.
    • I'd like to have a better interface for configuration.
    • It's expensive for middle and small companies, I'd like to have a reduced-features version for them.
    Incentivized
    Read full review
    Likelihood to Renew
    Darktrace
    It's a powerfull product that help administrators to provide email security to our organization.
    Good metrics about received emails that help us to determine in doubt case if the email is a false positive or it's malware.
    They're improving the product releasing continuous updates and have mobile phone app to manage it.
    Incentivized
    Read full review
    Digital Shadows
    Solved the problems of my customers and permitted to clearly demonstrate these problems to management.
    Incentivized
    Read full review
    Usability
    Darktrace
    The Darktrace toolset is very expansive, allowing it to handle many different tasks, but this leads to a user interface that is sometimes not at all intuitive. Icons don't always make sense visually, and the associated tool tips do not always provide enough detail on what action the button performs
    Incentivized
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    Digital Shadows
    It's very easy to use, also non-technical users can understand the information to use for search and results, initial configuration is less easy to configure but just a little.
    Incentivized
    Read full review
    Support Rating
    Darktrace
    Darktrace support is excellent in my experience. They send a competent engineer on-site to provide on-boarding training. They were also very responsive in responding to questions and concerns. Having an individual point of contact who is a competent network and security engineer is not a common experience, at least for me.
    Incentivized
    Read full review
    Digital Shadows
    They are very available and competent, in addition, they used people with a good knowledge of the Italian language that helped very much, especially with the first customer.
    Incentivized
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    Implementation Rating
    Darktrace
    No answers on this topic
    Digital Shadows
    As I said: ease of use, scanningg of deep web and social media, results easy to understand and use.
    Incentivized
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    Alternatives Considered
    Darktrace
    We did NOT select Darktrace. OSSIM/AlienVault is a more mature product and it provided better intelligence and reporting. The end user interface is much easier to use - and you can tell built form engineers who have had to do the work. My suggestion for anyone considering Darktrace, is to get the price upfront; do a 30/60 onsite trail; and do the same thing, at the same time, with AlienVault. AlientVault will win every time. I say that because that's exactly what I did.
    Incentivized
    Read full review
    Digital Shadows
    The other product didn't have searches on Social Media.
    Incentivized
    Read full review
    Return on Investment
    Darktrace
    • One big positive is how it helps us with the security assessments that clients have done on us. They are looking to see if we know how we might have unusual/malicious traffic running on the network.
    • If you have a small network and only need 1 appliance, it can be a good ROI and peace of mind.
    • You could go down a hole in trying to spend time looking at all of your traffic with this software. You need to focus only on what it is showing as potential bad traffic.
    Incentivized
    Read full review
    Digital Shadows
    • DS gave more visibility on the company cyber exposure.
    • Results of DS searches helped to solve security holes in people's behaviour.
    • Company management reached more awareness about company cyber exposure.
    Incentivized
    Read full review
    ScreenShots