What users are saying about
21 Ratings
24 Ratings
21 Ratings
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Score 8.3 out of 100
24 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Darktrace

Darktrace would be well suited to any environment really; the only constraint would be the budget. The cost scales on the number of devices to be monitored by the product, so it can be quite expensive in larger environments. Any company that would benefit from having 24/7 monitoring of their network would find that this product would suit that need perfectly. It can also create a number of reports, which is useful if you have any requirement to present periodic figures and statistics for your network. There are also additional features available and in development such as Antigena, which can be configured to allow potential threats to be automatically mitigated; it can block connections to a certain address, using certain ports, or it can enforce "normal behaviour" where it will only allow a machine to communicate in a way that Darktrace has observed before and considers normal. This has huge benefits particularly for 24/7 organisations where you don't have the ability to have someone monitoring the network personally at all times, as it could stop a malware outbreak in its tracks.
Anonymous | TrustRadius Reviewer

SentinelOne

Due to the low administrative overhead, SentinelOne is a good solution for companies with smaller staffs who may not have dedicated security resources. EDR capabilities are not as extensive as some other products but basic information is available an unless you have sufficient resources to evaluate data, additional data may not be valuable. SentinelOne offers a very good blend of data and automatic remediation and protection.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Endpoint Security

Darktrace
SentinelOne
8.6
Anti-Exploit Technology
Darktrace
SentinelOne
9.9
Endpoint Detection and Response (EDR)
Darktrace
SentinelOne
9.0
Centralized Management
Darktrace
SentinelOne
8.9
Hybrid Deployment Support
Darktrace
SentinelOne
6.8
Infection Remediation
Darktrace
SentinelOne
9.1
Vulnerability Management
Darktrace
SentinelOne
7.5
Malware Detection
Darktrace
SentinelOne
9.3

Pros

Darktrace

  • It did an ok job of analyzing and collecting data. It used a span (mirrored) port and then using its own algorithm developed flow records.
  • It did an ok job of segmenting traffic into networks - not always correctly, but ok.
  • It tried to identify devices by type - once again, it did ok, but not that great.
Matthew Frederickson | TrustRadius Reviewer

SentinelOne

  • It allows granular, targeted control of endpoints.
  • It has a central management console.
  • It allows management of endpoints through policies or groups and/or individual device control.
Eric Milles | TrustRadius Reviewer

Cons

Darktrace

  • False positives. Darktrace uses "AI" to create its alerts for "unusual" or "malicious" activity. It is very common to see an alert for completely benign and normal device behavior - PC tries to print for the first time in a while, for example.
  • Antigena actions. To some extent, this is a continuation of the previous point. Darktrace can break the network connectivity of the suspected device automatically. The excessive number of false positives makes administrators reluctant to use this feature, though. Also, the default Antigena actions are not relevant to real-world problems as I saw them in my experience with Darktrace.
Anonymous | TrustRadius Reviewer

SentinelOne

  • Deep dive search is hit or miss.
  • Using Vigilance (vendor provided MSSP) was frustrating as they did not inform us how they reach solutions.
Nathan Venno | TrustRadius Reviewer

Likelihood to Renew

Darktrace

No score
No answers yet
No answers on this topic

SentinelOne

SentinelOne 10.0
Based on 1 answer
Reliable for simple installation and above all efficient
Anonymous | TrustRadius Reviewer

Usability

Darktrace

No score
No answers yet
No answers on this topic

SentinelOne

SentinelOne 9.0
Based on 1 answer
Compared to all the other major players, SentinelOne is truly hands off. One installed, the tool is able to manage all the major threats on my endpoints without intervention. The biggest thing the IT Dept has to do now is just clear the incidents after SentinelOne has dealt with them. Every other tool I have used requires significantly more effort to maintain.
Anonymous | TrustRadius Reviewer

Support Rating

Darktrace

Darktrace 9.5
Based on 4 answers
Any time I have had any issue with Darktrace, I've been able to contact an engineer through their support desk, and I have always had a very speedy response. Even when the issue has been caused by something outside of the Darktrace devices, they have still been very keen to try to help and identify what the problem was. The customer portal also has a large number of videos and guides that you can use to educate yourself on the product
Anonymous | TrustRadius Reviewer

SentinelOne

SentinelOne 8.9
Based on 5 answers
Their support is good and quick to respond. The one issue we faced was when a non-protection issue arose there was a lot of dancing around trying to figure things out. This was frustrating as it took significantly longer to figure out issues. Lots of repetitive log gathers, screen caps, uninstalls that never seemed to resolve issues. Eventually, the product would be updated and the issue seemed to be resolved, but seemed to be the only solution.
Nathan Venno | TrustRadius Reviewer

Alternatives Considered

Darktrace

We have not evaluated others as they seem to be in their own class.
Anonymous | TrustRadius Reviewer

SentinelOne

SentinelOne has provided us better protection than other products we used in the past. We have also seen less impact on the system performance.
Mark Patterson | TrustRadius Reviewer

Return on Investment

Darktrace

  • We had an ROI just during the POC. DarkTrace helped us identify a ransomware attack and we stopped it before it happened.
  • The weekly reports more than pay for itself within the first few months.
  • The powerful search capability helps us solve problems where other solutions fall short.
Anonymous | TrustRadius Reviewer

SentinelOne

  • Solves our concern for more detailed management of endpoints.
  • Deployment is easily scripted and pushed out.
  • Fewer false positives than our previous solution, which had us chasing infections that did not exist, costing manpower.
Eric Milles | TrustRadius Reviewer

Pricing Details

Darktrace

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Darktrace Editions & Modules

Additional Pricing Details

SentinelOne

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SentinelOne Editions & Modules

Edition
Endpoint Protection Platform$451
  1. per endpoint per year
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Darktrace
9.1
SentinelOne
8.9

Likelihood to Renew

Darktrace
SentinelOne
10.0

Usability

Darktrace
SentinelOne
9.0

Support Rating

Darktrace
9.5
SentinelOne
8.9

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