TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Astra DB, now part of IBM watsonx.data

    Score8.8 out of 10
    N/AAstra DB is a vector database for developers. In 2025 Datastax, the developer and supporter of Astra DB, was acquired. Astra DB is now available as a component of the IBM watsonx.data Multicloud offering.N/A

    Agentforce

    Score8 out of 10
    N/AAgentforce is a solution that provides intelligent bots created and customized via a low code builder. Agentforce agents operate autonomously by retrieving data on demand, building action plans for any task, and executing these plans without human intervention.N/A
    Pricing
    Astra DB, now part of IBM watsonx.dataAgentforce
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Astra DB, now part of IBM watsonx.dataAgentforce
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Astra DB, now part of IBM watsonx.dataAgentforce
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    46 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    45 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    45 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    40 Answers
    No answers on this topic
    Implementation went as expected
    98%
    Implementation went as expected
    44 Answers
    No answers on this topic
    Features
    Astra DB, now part of IBM watsonx.dataAgentforce
    Vector Database
    Comparison of Vector Database features of Astra DB, now part of IBM watsonx.data and Agentforce
    Feature
    Astra DB, now part of IBM watsonx.data
    8.0
    12 Ratings
    1% above category average
    Agentforce
    -
    Ratings
    Vector Data Connection8.212 Ratings00 Ratings
    Vector Data Editing8.56 Ratings00 Ratings
    Attribute Management7.710 Ratings00 Ratings
    Geospatial Analysis8.26 Ratings00 Ratings
    Geometric Transformations8.06 Ratings00 Ratings
    Vector Data Visualization8.07 Ratings00 Ratings
    Coordinate Reference System Management:7.96 Ratings00 Ratings
    Data Import/Export8.011 Ratings00 Ratings
    Symbolization and Styling8.35 Ratings00 Ratings
    Data Sharing and Collaboration7.69 Ratings00 Ratings
    Best Alternatives
    Astra DB, now part of IBM watsonx.dataAgentforce
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    Azure AI Bot Service
    Score7.9 out of 10
    Enterprises
    No answers on this topic
    Azure AI Bot Service
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Astra DB, now part of IBM watsonx.dataAgentforce
    Likelihood to Recommend
    8.7
    (46 ratings)
    8.3
    (5 ratings)
    Usability
    7.8
    (4 ratings)
    8.3
    (4 ratings)
    Support Rating
    8.9
    (4 ratings)
    -
    (0 ratings)
    Product Scalability
    8.6
    (44 ratings)
    -
    (0 ratings)
    User Testimonials
    Astra DB, now part of IBM watsonx.dataAgentforce
    Likelihood to Recommend
    Discontinued Products
    We've been super happy with Astra DB. It's been extremely well-suited for our vector search needs as described in previous responses. With Astra DB’s high-performance vector search, Maester’s AI dynamically optimizes responses in real-time, adapting to new user interactions without requiring costly retraining cycles.
    Incentivized
    Read full review
    Salesforce
    Agentforce has a lot of applications. We are using it in consulting to benchmark other clients, what they're doing, where we stand, how can we have better efficiencies coming in, et cetera. Those are the areas where it is doing exceptionally well. The area where we feel it can do much more better is maybe a market benchmark because it's been used across by so many players and it's a connected ecosystem. If Salesforce can have something where it gives me the market view of things, I can then benchmark rather than in my own universe to the broader university Salesforce and I know where I exactly stand and what more can I achieve, what's my final goalpost. So that would be something really great.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • We need to be able to process a lot of data (our biggest clients process hundreds of milions of transactions every month). However, it is not only the amount of data, it is also an unpredictable patterns with spikes occuring at different points of time - something athat Astra is great at.
    • Our processing needs to be extremaly fast. Some of our clients use our enrichment in a synchronous way, meaning that any delay in processing is holding up the whole transaction lifecycle and can have a major impact on the client. Astra is very fast.
    • A close collaboration with GCP makes our life very easy. All of our technology sits in Google Cloud, so having Astra in there makes it a no-brainer solution for us.
    Incentivized
    Read full review
    Salesforce
    • Which helps in creation of Autonomous AI agents to operate
    • Multi-System Integration with "Zero-Copy" Data Access
    • To built chatbots and copilot tools by utilizing the Atlas Reasoning Engine to function as an autonomous digital workforce
    • Order and Transactional Management
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Need better fine-grained Security options.
    • The support team sometimes requires the escalate button pressed on tickets, to get timely responses. I will say, once the ticket is escalated, action is taken.
    • They require better documentation on the migration of data. The three primary methods for migrating large data volumes are bulk, Cassandra Data Migrator, and ZDM (Zero Downtime Migration Utility). Over time I have become very familiar will all three of these methods; however, through working with the Services team and the support team, it seemed like we were breaking new ground. I feel if the utilities were better documented and included some examples and/or use cases from large data migrations; this process would have been easier. One lesson learned is you likely need to migrate your application servers to the same cloud provider you host Astra on; otherwise, the latency is too large for latency-sensitive applications.
    Incentivized
    Read full review
    Salesforce
    • It is complex too, more help documentation or videos will help
    • AI assistance doesn’t work well for specific or detailed questions
    • So much configuration available it can put off new users
    Incentivized
    Read full review
    Usability
    Discontinued Products
    It's a great product but suffers with counters. This isn't a deal breaker but lets down what is otherwise a good all round solution
    Incentivized
    Read full review
    Salesforce
    The platform offers an intuitive overall experience and the expected strong integration with other Salesforce existent tools. It has a low learning curve for new users on the commom use cases, such as intent classification, routing and knowledge-based answers. It could be improved with more transparency regarding to the AI decision logic.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    Their response time is fast, in case you do not contact them during business hours, they give a very good follow-up to your case. They also facilitate video calls if necessary for debugging.
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    Graph, search, analytics, administration, developer tooling, and monitoring are all incorporated into a single platform by Astra DB. Mongo Db is a self-managed infrastructure. Astra DB has Wide column store and Mongo DB has Document store. The best thing is that Astra DB operates on Java while Mongo DB operates on C++
    Incentivized
    Read full review
    Salesforce
    We did evaluate the EVA bots, which are coming in market for Salesforce effectiveness. Those bots are good, but they're based out of very traditional use cases in the life sciences space. Agentforce is very, very advanced, right? Eva can talk about a typical sales rep coming in, logging in the day, log their entire day, and then probably having a simple text to reporting kind of a view. And that's it. Agentforce gives me a lot of insights, it gives me a lot of actionable insights. It uses its own brain. That's where Salesforce is an AI company. So we trust the Salesforce banner for it to innovate more and more, more and more. And that's where we chose Agentforce over.
    Incentivized
    Read full review
    Scalability
    Discontinued Products
    We are well aware of the Cassandra architecture and familiar with the open source tooling that Datastax provides the industry (K8sSandra / Stargate) to scale Cassandra on Kubernetes.
    Having prior knowledge of Cassandra / Kubernetes means we know that under the hood Astra is built on infinitely scalable technologies. We trust that the foundations that Astra is built on will scale so we know Astra will scale.
    Incentivized
    Read full review
    Salesforce
    No answers on this topic
    Return on Investment
    Discontinued Products
    • Better uptime due to the managed service having no outages
    • Less technical debt because we don't need to worry about upgrading our Cassandra clusters
    • Lower cost on infrastructure as a whole
    • Quick and easy to integrate vector search into our tech stack
    Incentivized
    Read full review
    Salesforce
    • We were able to assist customers with the self service option, without wasting effort from a real CS advisor
    Incentivized
    Read full review
    ScreenShots