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Dell Storage Resource Manager vs. OpenText Dimensions CM

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dell Storage Resource Manager

    Score8.5 out of 10
    N/AStorage Resource Manager (SRM) from Dell was built to manage the complexity of growing, heavily virtualized storage environments. With SRM, users obtain detailed relationship and topology views from the application, to the virtual or physical host, down to the LUN to identify service dependencies. Users can also view performance trends across the data path and identify hosts competing for resources. SRM helps to understand and manage the impact that storage has on applications. With this…N/A

    OpenText Dimensions CM

    Score8 out of 10
    N/ADimensions CM is Software Change and Configuration Management for Agile development, developed by Serena Software and now sold by OpenText.N/A
    Pricing
    Dell Storage Resource ManagerOpenText Dimensions CM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Dell Storage Resource ManagerOpenText Dimensions CM
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
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    Dell Storage Resource ManagerOpenText Dimensions CM
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Dell Storage Resource ManagerOpenText Dimensions CM
    Likelihood to Recommend
    8.5
    (2 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Dell Storage Resource ManagerOpenText Dimensions CM
    Likelihood to Recommend
    Dell Technologies
    It is best suited if you are looking for a centralized analytics for storage and streamlining your staffs task time. It helps visualize the aspects of storage usage which inturn helps in understanding stretches and reduce overall usage statistics. The price point seems little overwhelming to startups. It is complex in operating and needs tech help.
    Incentivized
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    OpenText
    Serena CM is well suited to highly controlled, audited, and process driven environments. It will allow strict segregation of duties, and change traceability. If implemented correctly it will help you quickly build trusts with your auditors. It is also well suited to environments that require constant branching and merging. Due to the complexity of the product and learning curve for your development and operations team it may be overkill in a small shop with loose rules
    Incentivized
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    Pros
    Dell Technologies
    • Tracks every change to the Dell EMC Storage Resource Manager infrastructure.
    • Allows deploying applications into staging or production environments faster than other solutions.
    • You can migrate a multi-host and high-availability topology of Business Suites.
    Incentivized
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    OpenText
    • Code Promotion: Dimensions CM allows supervisors to control changes to code, in that they delegate requests to developers, and act as a gatekeeper prior to promoting to the next environment. This functionality is configurable so you can set up a workflow that best fits the structure and requirements of your own company.
    • Code Repository for changes and versioning: Code can be checked out by item or by synchronizing folders. Code revisions can be compared against other revisions or work files. Item histories show which developers made which modifications, and which supervisor and operations personnel were involved in assigning the request and promoting the code to each environment. Additionally a pedigree will show a stream diagram which graphically displays branches and merges.
    • Deployment: Serena Change Management offers help automating deployment including integrations with SVN and Jenkins. Its newer versions also have a powerful graphical deployment automation tool (Serena Deployment Automation- SDA). It comes with a certain amount of licenses built-in. If you have a many nodes to deploy to there will be separate licensing costs for that.
    Incentivized
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    Cons
    Dell Technologies
    • Price point
    • Complex implementation
    • Need tech background to understand
    Incentivized
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    OpenText
    • The only major negative that I have encountered with Serena CM product is that the very power and flexibility of the tool means there is a risk that you will make a mess of things. In other words it gives you plenty of rope to tangle yourself with. I recommend careful, well thought out deployments implementing the built in roles and workflows that can be turned on and configured, using a consistent methodology.
    • My experience with the Serena help desk support has not been impressive. Though reasonably polite and diligent, the technicians were well trained, and often gave bad advise and terrible scripts. On several occasions I had to rewrite scripts they have me; if I had run them as provided they would have caused even more difficulties than the problem I was trying to solve. I speak of the support in the past tense because I conditioned myself not to call them, it was usually just easier to solve nay problems my self. They do have a good account management team though, and for any major issues you can go thru them.
    Incentivized
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    Alternatives Considered
    Dell Technologies
    The Dell EMC Storage Resource Manager, compared to the Microsoft System Center, is more fast time-to-value with out-of-the-box monitoring, provisioning, configuration, automation, protection, and self-service. The Dell EMC Storage Resource Manager is also excellent at managing OBBs.
    Incentivized
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    OpenText
    Serena CM is superior to Microsoft Team Foundation Server (TFS) in overall functionality, but does not have very good native integration with Microsoft. Therefore in a Microsoft centric shop with no audit needs ,TFS would be better. Otherwise I would choose Serena CM
    Incentivized
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    Return on Investment
    Dell Technologies
    • Task management for teams
    • Storage distribution in efficient manner
    • Analytics to understand usage
    Incentivized
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    OpenText
    • Serena has facilitated our annual completion of various audit and technology control certifications. These certifications make a huge difference to our company's reputation and bottom line.
    • There has been no negative impact on our company.
    Incentivized
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