Deltek ComputerEase vs. Synder

We do not have Deltek + ComputerEase set up to run its full capabilities. But from what I have seen it can do, I hope we get it up to par really soon.

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After five years of paying for annual service. I attempted to cancel my annual payment on the online portal. I was then billed for the annual renewal. I contacted customer support and traded emails only to get "note that according to our Terms and Conditions, purchases are considered final and non-refundable" and your subscription will be active for the next 364 days. To which I responded, "I forgot just how easily the wrong response can destroy the possibility of future renewal, recommendation, customer retention, customer satisfaction and reviews." UPDATE: After submitting negative reviews, I recieved an email from elevated customer support teammate named "Renata" who asked pertintent questions about my cancelation. She reviewed and made an exception based on our circumstances and adjusted my annual plan to a monthly plan and processed a refund.

• sync paypal and Stripe
• Quick links to receive payments

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• Add more payment gateways

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Deltek + ComputerEase is a good program. I gave it a nine, only because you cannot just pick up and go with this program. You defiantly will need some training on how to use it. But it seems to be a wonderful software once used as it should be

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Easy initial setup

Someone is always there to help me

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Never had issues and support is super fast. They even call you if you get stuck on something

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I used Foundations for a very long time. I did use Foundations at its full capabilities. I have not used Deltek + ComputerEase at its full capabilities yet. But so far, in my opinion, Foundations is more user friendly for people who have not been taught how to use it, than Deltek + ComputerEase is.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Organize my payments
• Not worrying about payments getting registered

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info