TrustRadius

Desk365

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Desk365
Score 0.0 out of 10
N/A
Desk365 is a ticketing system for teams of all sizes. The Desk365 platform aims to empower agents to enhance productivity, automate workflows, and deliver exceptional customer experiences. The helpdesk's features cover the customer experience spectrum. Features like Knowledge base, SLAs, and Round Robin, to shorten the learning curve Advanced features for agents like AI…
$16
per month per agent
Pricing
Desk365
Editions & Modules
Standard
$16
per month per agent
Plus
$25
per month per agent
Offerings
Pricing Offerings
Desk365
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional DetailsUp to a 24% discount for yearly pricing.
More Pricing Information
Best Alternatives
Desk365
Small Businesses
Agiloft Service Desk (discontinued)
Agiloft Service Desk (discontinued)
Score 9.0 out of 10
Medium-sized Companies
Agiloft Service Desk (discontinued)
Agiloft Service Desk (discontinued)
Score 9.0 out of 10
Enterprises
SysAid
SysAid
Score 8.9 out of 10
All AlternativesView all alternatives
User Testimonials
Desk365
ScreenShots

Desk365 Screenshots

Screenshot of the web widget that can be configured to fit into a website or web product. This offers a way for customers to send in-context information while creating tickets.Screenshot of where to generate short and accurate summaries of lengthy ticket discussions using AI-powered automation.Screenshot of where customer emails get converted into tickets. Agent responses are sent via email and are also visible on the customer support portal.Screenshot of a custom AI agent built on a business’s historic data. The Desk365 AI Agent learns from a business's support tickets and knowledge base articles to generate accurate responses. This helps agents to close tickets faster.